Large Business Billing Services

A guide to your energy bill

1

Supply Problem

Number for the network distributor in your area, contact this number for any supply interruptions or outages.
x
2

Other Enquiries

Number to contact for all other account enquiries.
x
3

Billing Address

This is the billing address for this account.
x
4

Total Amount Payable

Shows total amount payable including over-due amounts and GST.
x
5

Billing Period

These dates refer to the current billing period.
x
6

Current Charges

For a breakdown of these charges, please refer to the back of the bill.
x
7

Monthly Electricity Consumption

Each bar in this graph displays the total retail consumption per month for a rolling 12 month period.
x
8

Greenhouse Gas Emissions

Each Point on this graph displays the total Green house emission per month for a rolling 12 month period.
x

1

Site Address

This is the address where the power was consumed.
x
2

The National Meter Identifier

This is a unique key to identify the electricity connection point (meter) that measure consumption.
x
3

Loss Factor

Transmission Loss Factor (TLF) – Electricity loss from generator to the Transmission Station

Distribution Loss Factor (DLF) – Electricity loss from the Transmission Station to your site.

These charges are regulated and non-negotiable.

Loss Factor Calculation – Rate x TLF x DLF x consumption
x
4

Energy Charges

These charges are as per your Negotiated Electricity Sale Agreement (your contract). Only in NSW does a Shoulder period apply all other states are charged as Peak and Off Peak.
x
5

Environmental Charges

Relating to cost allocated to environmental schemes

LGC’s - Large scale generation certificates

STC’s - Small-scale technology certificates

This is a Federal Government Scheme - Renewable Energy Target (RET). There are also various state environment schemes that apply these include GEC’s (QLD), ESC’s (NSW), Energy Efficiencies Obligation (ACT)
x
6

Network Charges

Pass through charges from the network company. These are regulated charges for maintaining the infrastructure. These are non negotiable.
x
7

Market Charges

Cost applied by the Australian Energy Market Operator for running the market. These are non negotiable.
x
8

Meter Charges

Charges for reading and maintenance of meter.
x
9

Other Charges

Retail Service Charge – A daily rate per NMI applied to your account.

Clean Energy Charge - The Federal Government Scheme, this only applies to customers who have signed a carbon exclusive contract.
x
10

Breakdown by Meter

These are the meter numbers associated with the above NMI profile.
x

A guide to your energy bill

1

Supply Problem

Number for the network distributor in your area, contact this number for any supply interruptions or outages.
x
2

Other Enquiries

Number to contact for all other account enquiries.
x
3

Billing Address

This is the billing address for this account.
x
4

Total Amount Payable

Shows total amount payable including over-due amounts and GST.
x
5

Billing Period

These dates refer to the current billing period.
x
6

Current Charges

For a breakdown of these charges, please refer to the back of the bill.
x
7

Monthly Electricity Consumption

Each bar in this graph displays the total retail consumption per month for a rolling 12 month period.
x
8

Greenhouse Gas Emissions

Each Point on this graph displays the total Green house emission per month for a rolling 12 month period.
x

1

Site Address

This is the address where the power was consumed.
x
2

The National Meter Identifier

This is a unique key to identify the electricity connection point (meter) that measure consumption.
x
3

Loss Factor

Transmission Loss Factor (TLF) – Electricity loss from generator to the Transmission Station

Distribution Loss Factor (DLF) – Electricity loss from the Transmission Station to your site.

These charges are regulated and non-negotiable.

Loss Factor Calculation – Rate x TLF x DLF x consumption
x
4

Energy Charges

These charges are as per your Negotiated Electricity Sale Agreement (your contract). Only in NSW does a Shoulder period apply all other states are charged as Peak and Off Peak.
x
5

Environmental Charges

Relating to cost allocated to environmental schemes

LGC’s - Large scale generation certificates

STC’s - Small-scale technology certificates

This is a Federal Government Scheme - Renewable Energy Target (RET). There are also various state environment schemes that apply these include GEC’s (QLD), ESC’s (NSW), Energy Efficiencies Obligation (ACT)
x
6

Network Charges

Pass through charges from the network company. These are regulated charges for maintaining the infrastructure. These are non negotiable.
x
7

Market Charges

Cost applied by the Australian Energy Market Operator for running the market. These are non negotiable.
x
8

Meter Charges

Charges for reading and maintenance of meter.
x
9

Other Charges

Retail Service Charge – A daily rate per NMI applied to your account.

Clean Energy Charge - The Federal Government Scheme, this only applies to customers who have signed a carbon exclusive contract.
x
10

Breakdown by Meter

These are the meter numbers associated with the above NMI profile.
x

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1800 428 110

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