Get started now

For example: 3000

If you are in Western Australia please click here to change sites.

Contact numbers and links
Feedback and enquires Online
13 13 58
Monday to Friday from 7am to 7pm and Saturdays from 8am to 12pm (local time). (Local call fee from anywhere in WA excluding mobiles).
Overseas direct number +61 8 9210 2005.

13 37 02
Monday to Friday from 8am to 7pm and Saturdays from 9am to 4pm (AEST)
Overseas direct number +618 6254 3506
Western Australia 1800 651 161

New South Wales, Victoria and South Australia 1300 781 235
NSW  | VIC | SA | QLD | WA
Postal Address
Alinta Energy
PO Box 16196
Collins Street West VIC 8007
Emergencies or faults
If you are in Western Australia call 13 13 52 

New South Wales, Victoria and South Australia call 13 37 02
Select option1 (24 hours, 7days) or call the phone number listed on your account.
More information
National Relay Service To use the Teletypewriter (TTY) service, please call 133 677. This is available for the cost of a local call
Speak & Listen Service To use the Speak & Listen service, please call 1300 555 727
Interpreter Service To use an Interpreter Service, please call 131 450
Read this in other languages


Registered Offices
Head Office

Grosvenor Place, Level 13, 225 George Street,
Sydney NSW 2000

Victoria Office

Level 16, 60 City Road
Southbank VIC 3006

Western Australia Office
Level 18 Raine Square, 300 Murray Street
Perth WA 6000
South Australia Office
1 King William Street,
Adelaide SA 5000
Queensland Office
Level 10 East Tower, 410 Ann Street
Brisbane QLD 4000