Terms & Conditions for the “Win a $500 Bill Credit Competition” (Competition)

*See item 11 below for prize description
  1. Entrants to the Competition are taken to accept and agree to abide by these Terms and Conditions.
  2. The Promoter of the Competition is Alinta Energy Retail Sales Pty Ltd (Alinta Energy) of Level 13, Grosvenor Place, 225 George Street, Sydney, NSW 2000. Phone: 02 9372 2600 (Promoter).
  3. This is a game of chance and skill plays no part in determining the winners.
  4. The Competition commences at 12:00 (EST) on Monday 03 June 2019 and closes at 16:00 (EST) on Friday 30 August 2019 (Competition Period).
  5. Subject to clause 5 of these Terms and Conditions, entry into (and winning) this Competition is only open to individuals who are:  
    1. a resident of New South Wales, South Australia; Queensland or Victoria (Eligible State); and
    2. aged eighteen (18) years or older as at the time of entry into the Competition; and
    3. the account holder of an active residential and/or SME Alinta Energy electricity and/or gas account as at the date of the Draw,
      (Eligible Entrant).
  1. An Eligible Entrant excludes any:
    1. employee or agent of the Promoter;
    2. relative of an employee of the Promoter, being a spouse, parent, step-parent, sibling or child of that employee; or
    3. Alinta Energy customer who has cancelled their Alinta Energy electricity and/or gas account or whose supply of electricity and/or gas has been cancelled by either the customer or Alinta Energy as at the date of the Draw.
    4. Alinta Energy customer who is in breach of any of the terms and conditions of the contract for their electricity and/or gas account (including any payment conditions) as at the date of the draw, as determined by Alinta Energy acting reasonably.
  1. To enter the Competition, Eligible Entrants must fill out and submit the online entry form at www.alintaenergy.com.au/ecbillcredit during the competition Period. Entries received after the Competition Period will automatically deemed as invalid. The time of the entry will be the time the entry form is received by the Promoter’s database. The Promoter accepts no responsibility for late, lost or misdirected entries due to technical disruptions, network congestions or any other reason.
  2. Only one entry is allowed per active residential and/or SME Alinta Energy electricity and/or gas account.
  3. Eligible Entrants must provide a valid email address and telephone number and be contactable during office hours.
  4. The draw will take place by random digital selection at 10.30am EST on Monday 02 September 2019 and the winners will be notified by email or telephone as provided in the entry form (Draw).
  5. The first valid entry drawn per state (NSW, SA, QLD and VIC) will receive one (1) $500 AUD bill credit to use towards their next Alinta Energy electricity and/or Gas bills (as nominated by the Eligible Entrant), until the total value of the credit has been depleted (Prize). One prize will be allocated per state.
  6. The Prize is not transferrable and cannot be exchanged for cash.
  7. In the event that the winner of the Prize’s electricity and/or gas account held with Alinta Energy at the time of the Draw is disconnected or cancelled by either the customer or Alinta Energy prior to redeeming all or any of the amount of the Prize against the fees and charges incurred on that account, the remainder of the Prize will be forfeited, regardless of whether or not the remainder has been credited to the electricity and/or account at the time of the disconnection or cancellation.
  8. The total prize pool for this Promotion is valued at a maximum of AUD $2,000 (AUD $500 total prize pool per Eligible State).
  9. The Promoter reserves the right, at any time, to request proof of the validity of entries and Eligible Entrants (including an entrant’s identity, age, place of residence or relationship to an employee of the Promoter) to claim a Prize and to disqualify any entrant who submits an entry form that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  10. The Promoter will endeavour to notify the winners by email or telephone within one week of the Draw. The Promoter accepts no responsibility for failure to notify a winner if that winner is not reasonably contactable. The Prize must be claimed within 10 days of the Draw. Any unclaimed Prizes remain the property of the Promoter or the prize supplier.
  11. The Promoter’s decision regarding the Draw, determination of the winner and the conduct of the Competition is final and cannot be contested. No correspondence shall be entered into.
  12. The Competition winners consent to the Promoter using their name, suburb, image and/or voice (including photograph, film and/or recording of the same) for publicity purposes without any remuneration.
  13. The winners’ names will be listed on the Alinta Energy website as soon as reasonably practicable after the Draw.
  14. In the case of any force majeure event or circumstance not reasonably within the control of the Promoter and which by the reasonable exercise of due diligence the Promoter is not reasonably able to prevent or overcome, the Promoter reserves the right to cancel, terminate, modify or suspend the Promotion or value or type of Prize, subject to any written direction from a relevant regulatory authority (“Force Majeure Event”).  Without limiting the generality of the nature of those events, a Force Majeure Event includes any act of war, terrorism or natural disaster in Australia.
  15. Winners accept all risks, responsibilities and restrictions associated with the acceptance and use of the Prize by themselves and anyone else. To the maximum extent permitted by law, neither the Promoter, nor any of their respective related bodies corporate or their respective officers, employees, agents or contractors accepts or otherwise has any responsibility for any loss, damage, accident, death or injury resulting from or arising out of or in any way connected with the Competition. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 of Australia, as well as any other implied warranties or similar consumer protection laws in the States and Territories of Australia.
  16. By entering the Competition, each entrant consents to their personal information (including name, address, telephone number and email address) being used for future marketing purposes in accordance with the terms and conditions of the Promoter’s privacy policy, which is available on Alinta Energy’s website at www.alintaenergy.com.au.
  17. Authorised under NSW Permit No. LTPM/19/04086