“Win a $500 Bill Credit” Customer Competition

Terms & Conditions for the “Win a $500 Bill Credit” Customer Competition (Competition)

  1. Entrants to the Competition are taken to accept and agree to abide by these Terms and Conditions.
  2. The Promoter of the Competition is Alinta Energy Retail Sales Pty Ltd (Alinta Energy) of Level 13, Grosvenor Place, 225 George Street, Sydney, NSW 2000. Phone: 9372 2600 (Promoter).
  3. This is a game of chance and skill plays no part in determining the winners.
  4. The Competition commences at 12:01am (AEST) on Monday 10 May 2021and closes 11:59pm (AEST) on Sunday 27June 2021(Competition Period).
  5. Subject to clause 5 of these Terms and Conditions, entry into (and winning) this Competition is only open to individuals who are:
    1. a resident of New South Wales, Victoria, South Australia or Queensland;
    2. aged eighteen (18) years or older as at the time of entry into the Competition; and
    3. the account holder of an active residential or small business Alinta Energy electricity and/or gas account as at the date of the Draw, (Eligible Entrant).
  6. An Eligible Entrant excludes any:
    1. employee or agent of the Promoter;
    2. relative of an employee of the Promoter, being a spouse, parent, step-parent, sibling or child of that employee;
    3. individual signing up to the Priority Plus Family and Friends plan; or
    4. Alinta Energy customer who has cancelled their Alinta Energy electricity and/or gas account or whose supply of electricity and/or gas has been cancelled by either the customer or Alinta Energy as at the date of the relevant Draw.
  7. To enter the Competition, Eligible Entrants must sign up for a HomeDeal, Sports Pack, Priority Plus (excluding Family and Friends) or BusinessDeal electricity and/or gas plan within the Competition Period. All Eligible Entrants to do so will automatically be placed into the Draw (as set out in clause 9). The time of the entry will be the time the registration is received by the Promoter’s database. The Promoter accepts no responsibility for incorrect, late, lost or misdirected entries due to technical disruptions, network congestions or any other reason.
  8. Each Eligible Entrant will receive one (1) entry into their relevant state Draw for each electricity and/or gas plan they sign up to for their residential/business supply address(es).
  9. There will be seven (7) weekly draws per state (NSW, VIC, SA and QLD) conducted for the Promotion as set out in Schedule 1 (Draw). Entries open for the relevant Prize Draw at 12:01am (AEST) and close at 11:59pm (AEST) on the dates specified in Schedule 1. The draw will take place at the Alinta Energy offices located in Sydney at 12:00pm (AEST) on the dates specified in Schedule 1.
  10. Prizes from each Draw will be allocated as follows:
    1. The first (1) valid entry drawn per state (NSW, VIC, SA and QLD) will receive a $500 AUD (including GST) bill credit applied to their Alinta Energy electricity or gas account that was registered with the Promoter as part of their entry into this Promotion (Winning Account).
  11. The total number of Winning Accounts in each state (NSW, VIC, SA and QLD) is seven (7). The maximum Prize for each Winning Account is $500 AUD (including GST). The total prize pool for each state (NSW, VIC, SA and QLD) during this Promotion is valued at a maximum of $3,500 AUD.
  12. The Prize is not transferrable to other customer accounts and cannot be exchanged for cash.
  13. The Promoter reserves the right, at any time, to request proof of the validity of entries and Eligible Entrants (including an entrant’s identity, age, place of residence or relationship to an employee of the Promoter) to claim a Prize and to disqualify any entrant who submits an entry form that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  14. The Promoter will endeavour to notify the winners by email or telephone within two (2) business days of the Draw. The Promoter accepts no responsibility for failure to notify a winner if that winner is not reasonably contactable. The Prize must be claimed within five (5) business days of the Draw. Any unclaimed Prizes remain the property of the Promoter or the prize supplier.
  15. The Prize will only be added to a Winning Account once the registration or transfer of the account is finalised. If for any reason a Winning Account is not finalised by either the customer or Alinta Energy, the Prize will be forfeited.
  16. Winning Account customers will be able to choose which of their energy accounts to add the entire Prize to. The Prize cannot be split between accounts and cannot be moved once applied.
  17. The Promotor may conduct further draws as necessary for any unclaimed Prizes (subject to the approval of the relevant gaming authorities in each State). The redraw will be conducted at the Alinta Energy offices located in Sydney at 12:00pm (AEST) on Tuesday 27 July 2021, subject to any written direction given under applicable law. Any Prize Winner(s) of an unclaimed Prize will be notified in the manner set out in clause 14. Any further draws that may be required to allocate any Prizes that remain unclaimed following the redraw held on Tuesday 27 July 2021 will be conducted in accordance with the instructions of the relevant State gaming authorities.
  18. The Promoter’s decisions regarding the Draws, determination of the winners and the conduct of the Competition is final and cannot be contested. No correspondence shall be entered into.
  19. The Competition winners consent to the Promoter using their name, suburb, image and/or voice (including photograph, film and/or recording of the same) for publicity purposes without any remuneration.
  20. The winners’ names will be listed on the Alinta Energy website as soon as reasonably practicable after the Draw.
  21. In the case of any force majeure event or circumstance not reasonably within the control of the Promoter and which by the reasonable exercise of due diligence the Promoter is not reasonably able to prevent or overcome, the Promoter reserves the right to cancel, terminate, modify or suspend the Promotion or value or type of Prize, subject to any written direction from a relevant regulatory authority (“Force Majeure Event”). Without limiting the generality of the nature of those events, a Force Majeure Event includes any act of war, terrorism or natural disaster in Australia.
  22. Winners accept all risks, responsibilities and restrictions associated with the acceptance and use of the Prize by themselves and anyone else. To the maximum extent permitted by law, the Promoter, or any of their respective related bodies corporate or their respective officers, employees, agents or contractors do not accept or otherwise have any responsibility for any loss, damage, accident, death or injury resulting from or arising out of or in any way connected with the Competition. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 of Australia, as well as any other implied warranties or similar consumer protection laws in the States and Territories of Australia.
  23. By entering the Competition, each Entrant consents to:
    1. their personal information (including name, address, telephone number and email address) being used for future marketing purposes in accordance with the terms and conditions of the Promoter’s privacy policy, which is available on Alinta Energy’s website at www.alintaenergy.com.au/privacy; and
    2. being contacted from time to time, including through electronic means and/or telephone, to keep them informed about the Promoter’s products and offers, even following their energy plan, unless that entrant opts out by contacting the Promoter in accordance with the approach set out in the Promoter’s privacy policy.

Schedule 1 – Prize Draw details:

Prize Draw

Entries Open

Entries Close

Draw Date

Weekly Draw 1

10 May 2021

16 May 2021

15 June 2021

Weekly Draw 2

17 May 2021

23 May 2021

22 June 2021

Weekly Draw 3

24 May 2021

30 May 2021

29 June 2021

Weekly Draw 4

31 May 2021

6 June 2021

6 July 2021

Weekly Draw 5

7 June 2021

13 June 2021

13 July 2021

Weekly Draw 6

14 June 2021

20 June 2021

20 July 2021

Weekly Draw 7

21 June 2021

27 June 2021

27 July 2021

Redraw Date



3 August 2021