If you want to enter this Promotion, these are the terms and conditions that will apply to you (Terms):
- By submitting an entry into the Promotion, you are deemed to have read, understood, and agreed to these Terms.
- This Promotion is promoted and run by Alinta Energy Retail Sales Pty Ltd trading as Alinta Energy (ABN 22 149 658 300), Level 13, 225 George Street, Sydney NSW 2000 (the Promoter, otherwise referred to as us or we in these Terms).
What’s the Prize?
- If you’re drawn as the winner of this Promotion, you will receive bill credit valued at $250 (the Prize) – Hooray! There will be 5 winners per state (NSW, VIC, SA and QLD).
- The Prize can’t be transferred to another person or their energy account, nor exchanged for cash.
- If a winner has more than one Alinta Energy account in their name, they will be able to choose which of their energy accounts to add the entire Prize to. The Prize cannot be split between accounts and cannot be moved once applied.
How do I enter?
- You can enter the Promotion by choosing paperless and being registered to receive email communications, including e-bills, before the end of the Promotion Period. If you have already chosen paperless you’ll be automatically placed in the draw. All Eligible Entrants that are registered will automatically be placed into the Draw.
- The Promotion commences at 12:01am (AEST) on Thursday 1st September 2022 and closes at 11:59pm (AEST) on Sunday 4th December 2022 (Promotion Period).
- We must receive your entry before the Promotion Period ends. Your entry is deemed to have been ‘received’ at the time our database records it as such.
- Entries received after the Promotion Period ends will automatically be deemed as invalid.
- Each account registered for email communications is considered one entry into the Promotion.
- We accept no responsibility for late, lost, or misdirected entries due to technical disruptions, network congestions, internet bogeymen, mercury being in retrograde, or any other reason.
Am I eligible to enter?
- You’re only eligible to enter (and win!) the Promotion if you are an Eligible Entrant. You’ll be an Eligible Entrant if when entering you:
- are:
- a resident or small business owner in New South Wales, South Australia, Victoria or Queensland;
- at least 18 years old; and
- the account holder of an active residential or small business Alinta Energy electricity and/or gas account;
- aren't:
- an employee, agent, or contractor for the Promoter;
- a relative of any employee, agent, or contractor of the Promoter (being a spouse, parent, step-parent, sibling or child of that employee, agent, or contractor); or
- a former Alinta Energy customer who has cancelled their account whose supply of energy has been cancelled by either the customer or Alinta Energy.
- We reserve the right at any time to:
- request proof that your entry is valid and that you’re an Eligible Entrant (including proof of your identity, age, place of residence, or relationship to an employee of the Promoter); and
- disqualify any Eligible Entrant who:
- submits an entry form (where relevant) that doesn’t comply with these Terms; or
- tampers with the entry process.
- If you’ve made an error or an omission in your entry, it’s up to us in our discretion to decide whether or not to accept it as a valid entry.
How do I know if I’ve won?
- We will draw 5 winners per state (NSW, VIC, SA and QLD) by random digital selection at 2:00pm (AEST) on Monday 5th December at the Alinta Energy office in Sydney (the Draw). You don’t need to be present at the Draw to be eligible to receive the Prize.
- If you’re the winner, we’ll try notify you using the contact details in your account within two days of the Draw.
- However, we accept no responsibility for failing to notify you that you’ve won the Promotion if we can’t reasonably reach you during ordinary business hours.
- We’ll also publish the winner’s first name and suburb on the Alinta Energy website as soon as reasonably practicable after the Draw.
- Once we notify you that you’ve won, you will need to claim the Prize within 30 days. Any unclaimed Prizes remain the Promoter’s property.
- If we can’t reasonably get in touch with you, then we may conduct a second draw and award the Prize to a substitute winner.
- Our decisions regarding how to conduct the Promotion, complete the Draw, and determine the winner are final and cannot be contested.
How are you using the personal information I submit in my entry?
- By entering the Competition, you consent to:
- us publishing your name and other information for the purposes of us promoting the Promotion and our business. For example, if you win the Promotion, we will publish your first name and suburb, on our website or in our newsletters without providing any remuneration to you;
- us using any promotional pictures or videos we might take of you during an event on an ongoing basis without providing any royalties to you, if the Promotion relates to a specific event (including where you might feature as the star of those photos or videos, or where you might just be part of a bigger crowd);
- your personal information (including name, address, telephone number and email address) being used for future marketing purposes in accordance with our privacy policy, which is available on Alinta Energy’s website at www.alintaenergy.com.au/privacy; and
- being contacted from time to time, including through electronic means and/or telephone, to be kept informed about our products and offers, even after your energy plan has ended, unless you opt out by contacting us in accordance with the approach set out in our privacy policy or by clicking the unsubscribe link contained in all our marketing emails.
Other important legal information
- We may terminate, vary, or suspend the Promotion in:
- accordance with the relevant governing laws in the state in which the Promotion is being conducted;
- circumstances not within the Promoter’s reasonable control or foreseeability, subject to any written direction from a relevant regulatory authority (Force Majeure Event). Force Majeure Events include (but aren’t limited to) any act of war, terrorism, public health event, or natural disaster in Australia.
- If we don’t enforce our rights force any of our rights under these Terms or at law at any stage, that doesn’t constitute a waiver of those rights.
- Winners accept all risks, responsibilities, and restrictions associated with accepting and using the Prize. To the maximum extent permitted by law, neither the Promoter, nor any of their respective related bodies corporate or their respective officers, employees, agents or contractors accepts or otherwise has any responsibility for any loss, damage, accident, death or injury resulting from or arising out of or in any way connected with the Promotion.
- Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties or similar consumer protection laws in Western Australia.
- This is a game of chance and skill plays no part in determining the winner.
- You can contact the Promoter on (02) 9372 2600.