We love what our customers are saying about us!
We help Movers make their new house feel like their home, by switching life back on.
From great value energy plans to our Power on Promise*, we make settling in feel effortless. Move today with Alinta Energy.
Got a question?
We've got answers
Usually only one business day's notice* if there's clear, safe meter access.
No worries, just call us on 13 37 02. We're available Monday to Friday 8am-6pm (AEST) and 8am-12pm (AEST) on Saturdays.
- Your new address.
- The date you are moving in or would like power connected.
- Personal details such as full name, DOB, contact details and ID details (drivers licence, passport or Medicare).
In most cases no. However, if the distributor requires a person over the age of 18 to be there, we will let you know.
The distributor (a separate company to Alinta Energy) may charge a move-in or move-out fee. These charges will appear on your energy bill. To see applicable fees, click here.
If you're an existing Alinta Energy customer, please call us to arrange the move out. If you're with another provider, you'll need to contact them to close the account.
Your main switch is usually in your fuse box or meter box. Depending on your home, it might be:
- on an outside wall
- in your garage
- in your hallway
- tucked away in a kitchen cupboard
Build a new home
Getting your newly-built home connected to an energy supply is a job for the experts. We'll guide you every step of the way.
* To have power reconnected, the mains switch must be in the 'off' position and all other safety requirements specified during our online moving process must be met.