Late payment fee
If a bill isn't paid by the due date, a late payment fee of $12.00 (not subject to GST) will apply.
The easiest way to avoid this fee is by setting up direct debit, so your bill is paid automatically, on time, every time.
Worried about seasonal changes to your bill? You can also set up SmoothPay, so you're paying smaller amounts more frequently.
Payment Support
If you need any payment support, we've a range of different payment options and assistance programs to help you. For more information visit Payment Support.
Paper bill fee
If you receive your bill by post, a paper bill fee of $1.95 (incl. GST) will apply.
You can avoid this charge by switching to electronic (paperless) billing, which is fast and secure. Log into MyAccount, select 'Settings' and navigate to 'Billing preferences' to update your bill delivery method to 'email'.
Over the counter payment fee
A $3.40 fee (incl. GST) applies if you choose to pay your bill in person at Australia Post.
Avoid this fee with one of our quick and easy online payment options or set and forget with direct debit.
You can avoid this fee by setting up direct debit from a nominated bank account or paying by credit card.
Payment Support
If you need any payment support, we've a range of different payment options and assistance programs to help you. For more information visit Payment Support.
Paper bill fee
If you receive your bill by post, a paper bill fee of $1.95 (incl. GST) will apply.
You can avoid this charge by switching to electronic (paperless) billing, which is fast and secure. Log into MyAccount, select 'Settings' and navigate to 'Billing preferences' to update your bill delivery method to 'email'.
Over the counter payment fee
A $3.40 fee (incl. GST) applies if you choose to pay your bill in person at Australia Post.
Avoid this fee with one of our quick and easy online payment options or set and forget with direct debit.
You can avoid this fee by setting up direct debit from a nominated bank account or paying by credit card.
Late payment fee
If a bill isn't paid by the due date, a late payment fee of $12.00 (not subject to GST) will apply.
The easiest way to avoid this fee is by setting up direct debit, so your bill is paid automatically, on time, every time.
Worried about seasonal changes to your bill? You can also set up SmoothPay, so you're paying smaller amounts more frequently.
Payment Support
If you need any payment support, we've a range of different payment options and assistance programs to help you. For more information visit Payment Support.
Fees effective 1 September 2026
| Fee Type | GST exclusive | GST inclusive |
|---|---|---|
Late payment fee# A fee to cover the cost associated with late payment. This fee will appear in the next bill after payment. | $12.00 | N/A |
| Credit card fees (incl. AMEX) | 0 | 0 |
| Exit fee | 0 | 0 |
# Late payment fee: The late payment fee is not subject to GST and is charged on a per-bill basis.
Some of these fees may not apply in certain circumstances. You can check your bill for the fees that apply to you.
Fees effective 1 July 2026
| Ausgrid | Fee (Inc. GST) $ |
|---|---|
| Move In (Power On) | 17.26 |
| Move Out (Final Read) | 17.26 |
| Reconnection (Power Off-Re-energisation Required) | 123.56 |
| After Hours Reconnection | 170.17 |
| Disconnection | 242.39 |
| Vacant Site | 61.88 |
| Special Read | 17.26 |
| Wasted Visit | 17.26 |
| Essential | Fee (Inc. GST) $ |
|---|---|
| Move In (Power On) | 43.23 |
| Move Out (Final Read) | 43.23 |
| Reconnection (Power Off-Re-energisation Required) | 92.55 |
| Disconnection | 101.41 |
| After Hours Reconnection | 234.28 |
| Special Read | 43.23 |
| Wasted Visit | 43.23 |
| Endeavour | Fee (Inc. GST) $ |
|---|---|
| Move In (Power On) | 66.61 |
| Move Out (Final Read) | 66.61 |
| Reconnection (Power Off-Re-energisation Required) | 132.07 |
| Disconnection | 132.07 |
| After Hours Reconnection | 374.17 |
| Special meter Read | 56.36 |
| Wasted Visit - No Access | 286.41 |
Fees effective 1 July 2026
| Jemena (Gas) | Fee (Inc. GST) $ |
|---|---|
| Special Read - Move in | 19.38 |
| Special Read - Move out | 19.38 |
| Reconnection | 134.51 |
| Expedited Reconnections | 223.42 |
| Disconnection | 95.76 |
| Wasted Visit - Reconnection | 134.51 |
| Wasted Visit - Disconnection | 52.44 |
| Wasted Visit - Special Read | 19.38 |
| Ausgrid | Business Hours Fee (inc GST) $ | After Hours Fee (inc GST) $ |
|---|---|---|
| New Connection - Allocate NMI | 82.30 | - |
| Temporary Isolation Group Metering - Initial site visit - no access | 213.29 | - |
| Temporary Isolation Group Metering - Simple (up to nine) complete - excluding initial site visit | 592.66 | - |
| Temporary Isolation Group Metering - no access 2nd visit | 381.65 | - |
| Temporary Isolation Group Metering - Complex (more than nine) | 838.66 | - |
| Endeavour Energy | Business Hours Fee (inc GST) $ | After Hours Fee (inc GST) $ |
|---|---|---|
| New Connection - Allocate NMI - Per NMI | 46.62 | - |
| New Connection - Unsuccessful NMI allocation | 11.66 | - |
| Alteration - Disconnections or Reconnections at Pole Top/Pillar Box - Site Visit | 321.02 | - |
| Alteration - Disconnections or Reconnections (Pole Top/Pillar Box) | 686.06 | - |
| Other - Wasted Visit | 286.41 | - |
| Essential Energy | Business Hours Fee (inc GST) $ | After Hours Fee (inc GST) $ |
|---|---|---|
| New Connection - Allocate NMI | 107.45 | - |
| Temporary Isolation Group Metering - Isolation - Initial visit normal time | 606.34 | - |
| Temporary Isolation Group Metering - Isolation - Initial visit overtime | 807.65 | - |
| Temporary Isolation Group Metering - Isolation Complete - normal time | 519.54 | - |
| Temporary Isolation Group Metering - Isolation Complete - overtime | 706.46 | - |
| Temporary Isolation Group Metering - Early Cancellation | 70.50 | - |
| Temporary Isolation Group Metering - Late Cancellation | 693.15 |
| Service Provider | Description | Fee (incl GST) $ |
|---|---|---|
| Meter Provider | Electricity Meter Alteration - this fee applies when requesting any alteration work (service/request type e.g. meter reseal, relocate meter position, move meter, remove control load, install control load, upgrade meter). | Up to $350 for each service/request type. Fees very by Meter Provider, region, work requested and complexity of work required on site when the technician attends. |
| Meter Provider | Electricity Abolishment - this fee applies when requesting permanent removal of electricity. | Up to $226.11 Fees vary by Meter Provider. |
| Meter Provider | Wasted site visit - this fee applies when the technician is unable to complete the work due to a site issue or safety concerns (e.g. no access to the meter, meter board issues, meter tamper identified). | Up to $158 per visit. |
| Meter Provider | After hours - this fee applies when requesting an appointment outside of business hours. | Up to $968.33 per visit. Fees vary by Meter Provider and region. This fee applies when requesting an appointment outside of business hours. |
| Jemena | Business Hours Fee (inc GST) $ |
|---|---|
| New Connection - New Gas Connection (standard connection - The connection type is confirmed by the distributor) | Costs are quoted by the distributor, subject to site inspection |
| New Connection - New Gas Connection (non-standard connection - The connection type is confirmed by the distributor) | Costs are quoted by the distributor, subject to site inspection |
| New Connection - New Gas Connection (commercial) | Costs are quoted by the distributor, subject to site inspection |
| Service Abolishment - Standard residential property (removal of service line and meter) | 284.96 per Standard Residential Connection meter, where there are no current or anticipated redevelopment, renovation or other construction planned. 1368.54 per Standard Residential Connection meter where the charge above is not applicable such as knockdown rebuilds and renovations. All others, individually priced. |
| Alteration - Gas meter removal only | Quoted |
| Alteration - Alter Meter Position | Quoted |
| Alteration - Meter Refix | Quoted |
| Alteration - Service Upgrade | Quoted |
Fees effective 1 September 2026
| Fee Type | GST exclusive | GST inclusive |
|---|---|---|
Over the counter payment fee A fee for paying a bill over the counter at Australia Post. This fee will appear in the next bill after payment. | $3.09 | $3.40 |
Paper Bill fee* A fee to cover the cost of printing and mailing the bill. This fee will appear in the next bill after payment. | $1.78 | $1.95 |
Late payment fee# A fee to cover the cost associated with late payment. This fee will appear in the next bill after payment. | $12.00 | N/A |
| Credit card fees (incl. AMEX) | 0 | 0 |
| Exit fee | 0 | 0 |
* Paper Bill fee: Charge for each paper bill sent. If you receive your bills by post instead of email, you can sign up for electronic billing in MyAccount.
# Late payment fee: The late payment fee is not subject to GST and is charged on a per-bill basis.
Some of these fees may not apply in certain circumstances. You can check your bill for the fees that apply to you.
Fees effective 1 July 2026
| SAPN | Fee (incl GST) $ |
|---|---|
| Move In (Power On) | 22.18 |
| Move Out (Final Read) | 22.18 |
| Reconnection (Power Off-Re-energisation Required) | 66.54 |
| Disconnection | 66.54 |
| After Hours Reconnection | 148.96 |
| Special Read | 22.18 |
| Wasted Visit | Quoted |
Fees effective 1 July 2026
| AGN SA (Gas) | Fee (incl GST) $ |
|---|---|
| Special Read - Move in | 15.07 |
| Special Read - Move out | 15.07 |
| Reconnection | 102.30 |
| Disconnection | 102.30 |
| Wasted Visit - No Access | 84.70 |
| SA Power Network | Business Hours Fee (inc GST) $ | After Hours Fee (inc GST) $ |
|---|---|---|
| New Connection | SA Power Network bills the customer directly for the work to be completed. If they do not, SA Power Network will pass on the fee to the Retailer and we will pass on these fees to the customer on their bill. | - |
| Alteration - Temporary Disconnect and Reconnect for Retailer | 1326.30 | - |
| Abolishment | 938.08 SA Power Network bills the customer directly for the work to be completed. If they do not, SA Power Network will pass on the fee to the Retailer and we will pass on these fees to the customer on their bill. | - |
| Service Provider | Description | Fee (incl GST) $ |
|---|---|---|
| Meter Provider | Electricity Meter Alteration - this fee applies when requesting any alteration work (service/request type e.g. meter reseal, relocate meter position, move meter, remove control load, install control load, upgrade meter). | Up to $350 for each service/request type. Fees very by Meter Provider, region, work requested and complexity of work required on site when the technician attends. |
| Meter Provider | Electricity Abolishment - this fee applies when requesting permanent removal of electricity. | Up to $226.11 Fees vary by Meter Provider. |
| Meter Provider | Wasted site visit - this fee applies when the technician is unable to complete the work due to a site issue or safety concerns (e.g. no access to the meter, meter board issues, meter tamper identified). | Up to $158 per visit. |
| Meter Provider | After hours - this fee applies when requesting an appointment outside of business hours | Up to $968.33 per visit. Fees vary by Meter Provider and region. This fee applies when requesting an appointment outside of business hours. |
| Australian Gas Network (AGN) | Business Hours Fee (inc GST) $ |
|---|---|
| Alteration - Alter Meter Position - Quote not accepted | 146.30 |
| Alteration - Alter Meter Position | Quoted |
| New Gas Connection - Meter Fix - Fault Rectified | 112.20 |
| Alteration - Meter Refix | 112.20 |
| New Gas Connection - Incomplete Meter Fix | 84.70 |
| Alteration - Pressure change request - up to 2.75 kPa | 176.00 |
| Alteration - Relocate service line | Quoted |
| Alteration - Relocate service line - Quote not accepted | 95.70 |
| Alteration - Upgrade service line | Quoted |
| Alteration - Upgrade/downgrade meter size | Quoted |
| Abolishment - Gas meter removal only | 102.30 |
| Abolishment - Gas service abolishment (removal of service line and meter) | 282.70 |
Fees effective 1 September 2026
| Fee Type | GST exclusive | GST inclusive |
|---|---|---|
Over the counter payment fee A fee for paying a bill over the counter at Australia Post. This fee will appear in the next bill after payment. | $3.09 | $3.40 |
Paper Bill fee* A fee to cover the cost of printing and mailing the bill. This fee will appear in the next bill after payment. | $1.78 | $1.95 |
Late payment fee# A fee to cover the cost associated with late payment. This fee will appear in the next bill after payment. | $12.00 | N/A |
| Credit card fees (incl. AMEX) | 0 | 0 |
| Exit fee | 0 | 0 |
* Paper Bill fee: Charge for each paper bill sent. If you receive your bills by post instead of email, you can sign up for electronic billing in MyAccount.
# Late payment fee: The late payment fee is not subject to GST and is charged on a per-bill basis.
Some of these fees may not apply in certain circumstances. You can check your bill for the fees that apply to you.
Fees effective 1 July 2026
| Energex | Fee (inc GST) $ |
|---|---|
| Move In (Power On) | 0.00 |
| Move Out (Final Read) | 0.00 |
| Reconnection (Power Off-Re-energisation Required) | 0.00 |
| Disconnection | 0.00 |
| After Hours Reconnection | 159.05 |
| Special Read | 22.96 |
| Wasted Visit | 165.29 |
Fees effective 1 July 2026
| AGN Qld (Gas) | Fee (incl GST) $ |
|---|---|
| Special Read - Move in | 13.20 |
| Special Read - Move out | 13.20 |
| Reconnection | 83.60 |
| Disconnection | 101.20 |
| Wasted Visit - No Access | 84.70 |
| Allgas (Gas) | Fee (incl GST) $ |
|---|---|
| Special Read - Move in | 27.15 |
| Special Read - Move out | 27.15 |
| Reconnection | 95.47 |
| Disconnection | 74.58 |
| Wasted Visit - Meter Services | 27.14 |
| Wasted Visit - Field Services | 155.68 |
| Energex | Business Hours Fee (inc GST) $ | After Hours Fee (inc GST) $ |
|---|---|---|
| New Connection Permanent | No Fee in most cases. Energex may charge a fee dependent on the type of connection. If they do we will simply pass these fees to the customer on their bill. | No Fee in most cases. Energex may charge a fee dependent on the type of connection. If they do we will simply pass these fees to the customer on their bill. |
| New Connection - Temporary | 597.51 | 1636.21 |
| New Connection - Temporary - CT | 597.51 | 2717.98 |
| Abolishment | 118.89 - 1865.33 Prices vary depending on the work Energex are required to carry out and if traffic control is required | 135.22 - 1948.55 Prices vary depending on the work Energex are required to carry out and if traffic control is required |
| Abolishment - CT meter | 475.62 - 1984.23 Prices vary depending on the work Energex are required to carry out and if traffic control is required | 540.89 - 2083.77 Prices vary depending on the work Energex are required to carry out and if traffic control is required |
| Alteration - All Alterations | 169.00 - 3000.00 depending on what work is required. There will be additional charges if traffic control is required. | 264.165 - 3000.00 depending on what work is required. There will be additional charges if traffic control is required. |
| Service Provider | Description | Fee (incl GST) $ |
|---|---|---|
| Meter Provider | Electricity Meter Alteration - this fee applies when requesting any alteration work (service/request type e.g. meter reseal, relocate meter position, move meter, remove control load, install control load, upgrade meter). | Up to $350 for each service/request type. Fees very by Meter Provider, region, work requested and complexity of work required on site when the technician attends. |
| Meter Provider | Electricity Abolishment - this fee applies when requesting permanent removal of electricity. | Up to $226.11 Fees vary by Meter Provider. |
| Meter Provider | Wasted site visit - this fee applies when the technician is unable to complete the work due to a site issue or safety concerns (e.g. no access to the meter, meter board issues, meter tamper identified). | Up to $158 per visit. |
| Meter Provider | After hours - this fee applies when requesting an appointment outside of business hours | Up to $968.33 per visit. Fees vary by Meter Provider and region. This fee applies when requesting an appointment outside of business hours. |
| Australian Gas Network (AGN) | Business Hours Fee (inc GST) $ |
|---|---|
| New Gas Connection - Meter Fix - Fault Rectified | 111.10 |
| New Gas Connection - Meter Fix - Incomplete | 84.70 |
| Alteration - Alter Meter Position | Quoted |
| Alteration - Alter Meter Position - Quote not accepted | 101.20 |
| Alteration - Pressure change request - up to 2.75 kPa | 176.00 |
| Alteration - Meter Refix | 111.10 |
| Alteration - Service Upgrade | Quoted |
| Alteration - Meter Upgrade/Meter downgrade | Quoted |
| Alteration - Relocate Service | Quoted |
| Abolishment - Gas meter removal only | 101.20 |
| Abolishment - Gas service abolishment (removal of service line and meter) | Quoted |
| Allgas | Business Hours Fee (inc GST) $ |
|---|---|
| New Gas Connection - Meter Fix - Fault Rectified | 95.46 |
| Alteration - Alter Meter Position | Quoted |
| Alteration - Meter Refix | 95.46 |
| Alteration - Service Upgrade | Quoted |
| Alteration - Meter Upgrade/Meter downgrade | Quoted |
| Alteration - Relocate Service | Quoted |
| Abolishment - Gas meter removal only | 74.48 |
| Abolishment - Gas service abolishment (removal of service line and meter) | Quoted |
Fees effective 1 September 2026
| Fee Type | GST exclusive | GST inclusive |
|---|---|---|
Over the counter payment fee A fee for paying a bill over the counter at Australia Post. This fee will appear in the next bill after payment. | $3.09 | $3.40 |
Paper Bill fee* A fee to cover the cost of printing and mailing the bill. This fee will appear in the next bill after payment. | $1.78 | $1.95 |
| Credit card fees (incl. AMEX) | 0 | 0 |
| Exit fee | 0 | 0 |
* Paper Bill fee: Charge for each paper bill sent. If you receive your bills by post instead of email, you can sign up for electronic billing in MyAccount.
Some of these fees may not apply in certain circumstances. You can check your bill for the fees that apply to you.
Fees effective 1 July 2026
| CitiPower | Fee (inc GST) $ |
|---|---|
| De-Energisation (Physical) - Business Hours | 51.95 |
| Re-Energisation (Physical) - Business Hours | 51.19 |
| De-Energisation (Remote) | 0.00 |
| Re-Energisation (Remote) | 0.00 |
| Special Read (Final Read/No Subtype) | 42.09 |
| Wasted Visit | 42.09 |
| Jemena | Fee (inc GST) $ |
|---|---|
| De-Energisation (Physical) - Business Hours | 101.52 |
| Re-Energisation (Physical) - Business Hours | 70.79 |
| Re-Energisation (Physical) - After Hours | 123.57 |
| De-Energisation (Remote) | 0.00 |
| Re-Energisation (Remote) | 0.00 |
| Special Read (Final Read/No Subtype) | 68.22 |
| Wasted Visit | Same as original service charge |
| Ausnet | Fee (inc GST) $ |
|---|---|
| De-Energisation (Physical) - Business Hours | 52.00 |
| De-Energisation (Physical) - After Hours | 91.03 |
| Re-Energisation (Physical) - Business Hours | 52.00 |
| Re-Energisation (Physical) - After Hours | 91.03 |
| De-Energisation (Remote) | 0.00 |
| Re-Energisation (Remote) | 0.00 |
| Special Read (Final Read/No Subtype) | 52.00 |
| Wasted Visit | 52.00 |
| Powercor | Fee (inc GST) $ |
|---|---|
| De-Energisation (Physical) - Business Hours | 80.60 |
| Re-Energisation (Physical) - Business Hours | 75.83 |
| De-Energisation (Remote) | 0.00 |
| Re-Energisation (Remote) | 0.00 |
| Special Read (Final Read/No Subtype) | 66.57 |
| Wasted Visit | 66.57 |
| United | Fee (inc GST) $ |
|---|---|
| De-Energisation (Physical) - Business Hours | 71.04 |
| Re-Energisation (Physical) - Business Hours | 71.04 |
| De-Energisation (Remote) | 0.00 |
| Re-Energisation (Remote) | 0.00 |
| Special Read (Final Read/No Subtype) | 33.36 |
| Wasted Visit | 33.36 |
Fees effective 1 July 2026
| Ausnet | Fee (inc GST) $ |
|---|---|
| Disconnection | 78.66 |
| Reconnection | 78.66 |
| Special Read - Move In/Out | 8.58 |
| Special Read - Disconnection | 8.58 |
| AGN | Fee (inc GST) $ |
|---|---|
| Disconnection | 97.90 |
| Reconnection | 114.40 |
| Special Read - Move In/Out (Metro) | 12.54 |
| Special Read - Move In/Out (Non-Metro) | 17.38 |
| Wasted Visit - No Access | 94.60 |
| Multinet | Fee (inc GST) $ |
|---|---|
| Disconnection | 70.40 |
| Reconnection | 59.40 |
| Special Read - Move In/Out | 9.13 |
| Ausnet | Business Hours Fee (inc GST) $ | After Hours Fee (inc GST) $ |
|---|---|---|
| New Connection - Single Phase Overhead Supply | 919.71 | 1608.04 |
| New Connection - Single Phase Underground Supply | 469.82 | 822.20 |
| New Connection - Multi Phase Overhead Supply | 989.76 | 1732.07 |
| New Connection - Multi Phase Underground Supply | 709.86 | 1242.25 |
| New Connection - Multi Phase Overhead Supply - CT Meter | 1799.17 | 3148.54 |
| New Connection - Multi Phase Underground Connection - CT Meter | 1519.28 | 2658.72 |
| New Connection - Temporary Overhead Supply, Coincident Disconnection Truck Visit | 918.87 | 1608.04 |
| New Connection - Single Phase with Group Metering Inspection | 793.60 | 1388.78 |
| New Connection - Multi Phase with Group Metering Inspection | 1033.63 | 2658.72 |
| Alteration - Service Truck | 812.08 | 1421.12 |
| Other - Wasted Truck Visit | 439.93 | Quoted |
| Solar Alteration - Meter Reconfiguration | 22.58 | - |
| Abolishment | Quoted | Quoted |
| Citipower | Business Hours Fee (inc GST) $ | After Hours Fee (inc GST) $ |
|---|---|---|
| New Connection - Single Phase Supply | 754.14 | 910.66 |
| New Connection - Multi Phase Supply | 901.36 | 1071.20 |
| New Connection - Multi Phase Supply - CT Meter | 3769.49 | 5059.65 |
| Alteration - Standard alteration <60 min When multiple services of standard alteration are required, it is deemed as complex alteration | 783.83 | 1091.46 |
| Alteration - Complex alteration >60 min | 974.23 | 1356.59 |
| Alteration - Isolation of supply or reconnection | 453.60 | 631.61 |
| Alteration - Isolation of supply and reconnection after isolation - same day | 834.50 | - |
| Solar alteration - Remote Meter Reconfiguration | 78.23 | - |
| Other - Wasted Truck Visit (Complex task) | 488.40 | 615.20 |
| Other - Wasted Truck Visit (Simple task) | 42.09 | - |
| Abolishment | Quoted | Quoted |
| Jemena | Business Hours Fee (inc GST) $ | After Hours Fee (inc GST) $ |
|---|---|---|
| New Connection - Single Phase Supply | 898.44 | 1318.24 |
| New Connection - Multi Phase Supply | 1187.75 | 1607.55 |
| New Connection - Single Phase - Temporary Supply | 853.44 | 1273.24 |
| New Connection - Multi Phase - Temporary Supply | 908.53 | 1328.34 |
| Other - Wasted Truck Visit | 719.63 | 1120.80 |
| Alteration - Disconnection (temporary) | 563.35 | 902.80 |
| Alteration - Reconnection after temporary disconnection | 653.82 | 1054.99 |
| Alteration - Supply upgrade (single-phase to three-phase) | 1155.76 | 1575.56 |
| Alteration - Replacement of overhead service line (single-phase) | 853.44 | 1273.24 |
| Alteration - Replacement of overhead service line (three-phase) | 913.3 | 1333.11 |
| Alteration - Meter alteration | 719.63 | 1120.80 |
| Solar Alteration - Remote Meter Reconfiguration | 70.20 | - |
| Abolishment | Quoted | Quoted |
| Powercor | Business Hours Fee (inc GST) $ | After Hours Fee (inc GST) $ |
|---|---|---|
| New Connection - Single Phase Supply | 758.92 | 923.81 |
| New Connection - Multi Phase Supply | 939.91 | 1120.37 |
| New Connection - Multi Phase Supply - CT Meter | 3680.14 | 4957.32 |
| Abolishment | Quoted | Quoted |
| Alteration - Standard alteration <60 min When multiple services of standard alteration are required, it is deemed as complex alteration | 910.93 | 1259.08 |
| Alteration - Complex alteration >60 min | 1132.18 | 1564.93 |
| Alteration - Isolation of supply or reconnection | 527.13 | 728.63 |
| Alteration - Isolation of supply and reconnection after isolation - same day | 969.82 | - |
| Other - Wasted Truck Visit (Complex task) | 498.07 | 625.05 |
| Other - Wasted Truck Visit (Simple task) | 66.57 | - |
| Solar alteration - Remote Meter Reconfiguration | 78.91 | - |
| United Energy | Business Hours Fee (inc GST) $ | After Hours Fee (inc GST) $ |
|---|---|---|
| New Connection - Single Phase Supply | 750.59 | 1174.83 |
| New Connection - Multi Phase Supply | 750.59 | 1174.83 |
| New Connection - Multi Phase Supply - CT | 2605.37 | 4078.02 |
| Abolishment | Quoted | Quoted |
| Alteration - Standard alteration <60 min When multiple services of standard alteration are required, it is deemed as complex alteration | 787.55 | 1378.22 |
| Alteration - Complex alteration > 60 min | 978.86 | 1712.99 |
| Alteration - Isolation of supply or reconnection | 455.75 | 797.57 |
| Alteration - Isolation of supply and reconnection after isolation - same day | 838.49 | - |
| Other - Wasted Truck Visit (Complex task) | 442.08 | 773.63 |
| Other - Wasted Truck Visit (Simple task) | 33.36 | - |
| Solar alteration - Remote Meter Reconfiguration | 94.71 | - |
| Australian Gas Network (AGN) | Business Hours Fee (inc GST) $ |
|---|---|
| New Gas Connection (standard connection - The connection type is confirmed by the distributor) | 2458.50 |
| New Gas Connection (non-standard connection - The connection type is confirmed by the distributor) | Costs are quoted by the distributor, subject to site inspection |
| New Gas Connection (commercial) | Costs are quoted by the distributor, subject to site inspection |
| New Gas Connection - Incomplete Meter Fix | 125.40 |
| New Gas Connection - Meter Fix - Fault Rectified | 139.70 |
| Alteration - Alter Meter Position | Quoted |
| Alteration - Alter Meter Position - Quote not accepted | 99.00 |
| Alteration- Meter Refix | 139.70 |
| Alteration - Relocate service line | Quoted |
| Alteration - Relocate service line - Quote not accepted | 99.00 |
| Alteration - Upgrade meter size - load less than 460mjh | 319.00 |
| Alteration - Downgrade meter size | Quoted |
| Alteration - Upgrade service request | Quoted |
| Alteration - Pressure change request - up to 2.75Kpa | 165.00 |
| Abolishment - Gas meter removal only | 139.70 |
| Abolishment - Gas service abolishment - Residential (removal of service line and meter) | 268.40 |
| Multinet | Business Hours Fee (inc GST) $ |
|---|---|
| New Gas Connection (standard connection - The connection type is confirmed by the distributor) | 3032.70 |
| New Gas Connection (non-standard connection - The connection type is confirmed by the distributor) | Costs are quoted by the distributor, subject to site inspection |
| New Gas Connection (commercial) | Costs are quoted by the distributor, subject to site inspection |
| Alteration - Alter Meter Position | Quoted |
| Alteration - Service Upgrade | Quoted |
| Alteration - Regulator Upgrade | 148.50 |
| Alteration - Meter Upgrade Small - load equal to or less than 500mjh | 459.80 |
| Alteration - Meter Upgrade Large - load greater than 500mjh | 1491.60 |
| Alteration - Regulator upgrade (Gippsland) | 196.90 |
| Alteration - Meter refix | 85.80 |
| Abolishment - Meter Removal | 85.80 |
| Alteration - Gas service abolishment - Residential (removal of service line and meter) | 268.40 |
| Ausnet Services | Business Hours Fee (inc GST) $ |
|---|---|
| New Gas Connection (standard connection - The connection type is confirmed by the distributor) | 2156.00 |
| New Gas Connection (non-standard connection - The connection type is confirmed by the distributor) | Costs are quoted by the distributor, subject to site inspection |
| New Gas Connection (commercial) | Costs are quoted by the distributor, subject to site inspection |
| Alteration - Meter Refix or Meter fix | 173.33 |
| Alteration - Alter Meter Position | Quoted |
| Alteration - Meter Alter Position (Minor) | 1231.03 |
| Alteration - Upgrade service request | Quoted |
| Alteration - Downgrade Meter Size | Quoted |
| Alteration - Upgrade Meter Size | 596.02 (U10) 2,531.51 (AL 425) |
| Abolishment - Gas service abolishment - Residential (removal of service line and meter) | 270.39 |
| Abolishment - Gas service abolishment - Commercial or multi-dwelling (removal of service line and meter) | Quoted |
Being Honest
About where Australia’s
energy comes from.
That’s True Power.™
Acknowledgement of Country
Alinta Energy acknowledges the Traditional Custodians of the land on which we live, work and conduct our business operations. We acknowledge the continuing connections of Aboriginal and Torres Strait Islander Peoples to Country and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people.
