For our residential customers
Monday to Friday from 8am to 6pm local QLD time (AEST)
Saturday 8am to 12pm local QLD time (AEST)
Overseas
+61 3 5909 9033
Monday to Friday from 8am to 6pm local QLD time (AEST)
Saturday 8am to 12pm local QLD time (AEST)
Overseas
+61 3 5909 9033
Monday to Friday from 8am to 6pm (AEST)
Saturday 8am to 12pm (AEST)
Alinta Energy
PO Box 16196
Collins Street West VIC 8007
1300 781 235
1300 848 364
Select option 1 & option 1 again (24 hours, 7 days)
Or directly call your distributor; the number is on the top right of your bill
For more information, please visit our Emergencies or faults page
To use the Speak & Listen service, please call 1300 555 727
To use the Teletypewriter (TTY) service, please call 1800 555 677. This is available for the cost of a local call.
To use an Interpreter Service, please call 1300 297 727