Business Support

The energy that powers your business isn’t always a fixed overhead and with the right information it can usually be controlled and kept to a minimum. Here's some tips and useful advice to help you better understand and manage your energy use.

Need help paying a bill? There are a few ways we can help.

The following options could help make it easier for you to manage your energy account payments:

Payment Extensions

If you need more time to pay your current bill, request a payment extension online anytime, anywhere via MyAccount or submit an online form.

Payment Plans

We can set up an instalment payment plan for a determined period of time to cover your overdue debt whilst you continue to pay for your ongoing usage.

Business Support Services

The Small Business Debt Helpline is a not-for-profit that helps small business owners and sole traders by providing free, independent, and confidential advice. For more information, call the helpline at 1800 413 828 or visit their website.

Get in touch

If you have any questions or would like to chat to our team, please get in touch.

Call 1300 403 202  to discuss payment options with our Credit team.

Or, to request a call back from our customer service team, complete this online form.

Monday to Friday – 8am to 6pm (AEST)

Saturday – 8am to 12pm (AEST)

If you require an interpreter, call 1300 297 727.

Need some help?

Have a question or just want to chat to our business team? Contact us today.


Acknowledgement of Country
Alinta Energy acknowledges the Traditional Custodians of the land on which we live, work and conduct our business operations.  We acknowledge the continuing connections of Aboriginal and Torres Strait Islander Peoples to Country and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people.

campfire