Appoint a new primary contact to your energy account

Want to change the primary contact on your small business account?

What is a Primary contact?

At Alinta Energy we understand you may need to update the primary contact on your small business account from time to time. A primary contact has full authorisation of the account which includes but not limited to:

 Make financial decisions relating to the SME Account, including enter into any additional contracts for the supply of Alinta Energy products and services or terminate such contracts;
 Discuss via telephone or interact online in relation to the SME Account; and
 Close the SME Account.

How do I change a primary contact to my account?

By completing the Alinta Energy SME Primary Contact Letter of Authority - appointment of new primary contact form which can be found here.

Please return the completed form to:
Email: smallbusiness@alintaenergy.com.au
Postal address: PO Box 16196, Collins Street West VIC 8007