Financial support and customer assistance

Find financial support tailored to suit your needs, including payment extensions, the Alinta Assist program, government energy rebates and more.

We're here to support you - find resources for family violence assistance.

If you're struggling, learn about programs that can help.

Financial support

Discover what government support is available for your energy bills.

Need help with payments? Let us guide you to the right support.

Request more time to pay your bill with a payment extension.

Get personalised help and support through the Alinta Assist program.

Payment extension

You can organise a payment extension with the Alinta Energy app.