Complaints form

Make sure you’re in the right place

This form is for complaints and disputes for customers in Victoria, South Australia, Queensland and New South Wales.

For general questions or support, head to our Contact Us page, it’s the quickest way to get help.

 

Are you a current Alinta Energy customer? You don't have to be a customer to make a complaint:
Business account:

Alinta Energy collects the information that you provide via this form to respond to your enquiry and for other purposes set out in our Privacy Policy available at alintaenergy.com.au/privacy. Our Privacy Policy also tells you how we handle your personal information, including how you can access it, have it corrected, or make a complaint.


Acknowledgement of Country
Alinta Energy acknowledges the Traditional Custodians of the land on which we live, work and conduct our business operations.  We acknowledge the continuing connections of Aboriginal and Torres Strait Islander Peoples to Country and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people.

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