5 ways the Alinta Energy app helps you manage your energy account

A close shot of a woman looking at her mobile phone and checking out the Alinta Energy app
5 ways header

The Alinta Energy app helps you stay on top of your energy account wherever you are.

A graphical representation of the Alinta Energy app showing customer energy usage
5 ways Energy Usage

1. Keep track of your energy usage

Want to know how much energy you're using?

The Alinta Energy app lets you view your energy usage in both kilowatt hours (kWh) and dollar amounts, giving you a clearer picture of your household's energy consumption and costs, and how your energy habits may be affecting your bills. Smart meter customers can also access monthly, weekly, and even hourly usage views, helping them spot trends and better understand their energy use.

Regularly checking your usage can help you:

  • Spot changes in your energy consumption over time
  • See when your household uses the most energy throughout the day
  • Identify opportunities to reduce energy costs

For solar customers, the app can also provide monthly, daily, and hourly views of your solar feed-in, giving you great visibility of the energy you're exporting back to the grid.

2. Manage your bills and payments in one place

Need to check a bill or confirm a payment?

Access your current and previous bills, payment information and account balances in one place.

You can use the app to:

  • View current and previous bills
  • Download bills when you need them
  • Check payment activity and payment methods
  • Set up or manage direct debit
  • Keep track of credits on your account

Instead of searching through emails or paper records, your account information is available wherever you are.

Tip callout

Good to know: The app supports convenient payment methods, including Apple Pay, Google Pay and PayPal.

A graphical representation of the Alinta Energy app showing bills and payments
5 ways Bills and Payments
A graphical representation of the Alinta Energy app showing account profile details
5 ways Update Account Details

3. Update your account details when it suits you

Life changes and so do your details.

Whether you've moved house, changed your contact details or need to update a concession, the app makes it easy to keep your account information up to date.

Depending on your circumstances, you can use the app to:

  • Update contact details
  • Change billing preferences
  • Add or manage concession details

Keeping your details up to date can help ensure you receive important account information and communications when you need them.

4. Moving home? Manage your move online

Moving house can mean a long list of things to organise.

The app helps make one part of that process easier by letting you manage your move in just a few simple steps.

If you're preparing to move into a new address or organising additional energy services at your current address, you can manage your account without needing to be at a computer, helping you tick one more task off your moving checklist.

The app is also helpful when adding another property to your account or requesting an additional fuel service (for example, gas to an electricity account), helping you manage your energy needs in one place.

A graphical representation of the Alinta Energy app showing moving home journey
5 ways Moving Home
A graphical representation of the Alinta Energy app showing the Rewards Store
5 ways Rewards and Competitions

5. Browse rewards, offers and competitions

Managing your energy account on the app comes with a few extra perks.

Through the Rewards Shop, eligible customers can access a range of discounted eGift cards from a variety of premium brands and services. Customers can also access exclusive offers, promotions and competitions.

It's a simple way to access exclusive offers and get extra value from your Alinta Energy membership.

Manage your energy account wherever you are

From tracking your usage, updating your details and planning a move, the Alinta Energy app makes it easy to stay on top of your energy account.

App Store    Google Play Store