Alinta Energy

- Electricity and gas
- Billing and pricing
- Pay your bill
- New connections
- Customer rewards
- Small business
- Large business
- Pay your bill
- Business rates
- Moving home
- Moving business
- Help and support
- Energy support and tips
- Terms and conditions
- Contact us
- Who we are
- Sustainability
- Community
- News hub
- Power generation
- Projects
- Working with us

MyAccount

MyAccount

MyAccount

- Electricity and gas
- Billing and pricing
- Pay your bill
- New connections
- Customer rewards
- Small business
- Large business
- Pay your bill
- Business rates
- Moving home
- Moving business
- Help and support
- Energy support and tips
- Terms and conditions
- Contact us
- Who we are
- Sustainability
- Community
- News hub
- Power generation
- Projects
- Working with us

Billing and payments

Discover how you can pay a bill quickly in our app, switch to monthly billing, activate direct debit, view a guide to understand your bill and more.

Billing options

Billing options

Choose how you'd like to receive and pay your bill.

Estimated bills

See how we estimate your bill and why.

Graphical representation of a woman sitting in an armchair on her laptop and holding up a credit card

Billing payments no background

Direct Debit

Set up automatic payments for easy billing.

How to read your bill

We'll explain each part of your energy bill.

e-billing

Go paperless with e-billing.

Secondary contact

Add a secondary contact

Add someone to receive account updates.

How to pay your bill

Explore all the ways to pay.

Requesting and organising a credit refund

Learn how to check your credit, move it between accounts, or request a refund quickly.

Graphic representation of an home office with a desk, printer, chair, computer next to a window

Manage MyAccount ellipse

Manage your account online

Pay bills, activate direct debit, add a concession and much more in MyAccount.

Activate MyAccount