How to turn on your gas supply

If you ever need to turn your gas supply on or off at the meter – here’s what to do.

Check that all appliance controls and pilot lights are turned off. Return the main gas supply tap to the ON position [see diagrams below]. If you have a gate valve, turn the wheel anti-clockwise to open the valve. 

Various graphical representations depicting how to safely turn on different style gas supplies by turning levers and dials

Turning off your gas supply

Important: First you should turn off all appliance controls and pilot lights. Then turn the main gas supply tap to the OFF position. 

The main gas supply tap is usually located in the meter box. 

Various graphical representations depicting how to safely turn off different style gas supplies by turning levers and dials

The diagrams on this page show the OFF positions for various types of gas taps. If you have a gate valve, turn the wheel clockwise to close the valve.