What you might be paying for, and when.
The supply of reliable and secure electricity on Australia’s east coast is managed through the National Electricity Market (NEM). The National Electricity Rules (NER), which governs NEM operations, provide for arrangements to manage supply shortfalls during periods of high demand (e.g. during times of extreme summer heat or cold winters). Market charges associated with these events are designed to maintain reliable energy supply and these charges may sometimes appear on your invoice. To help you understand these costs, all the information you need is right here.
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