As we bring our new local centre to life, we’ve also adjusted our contact hours. Learn more. For customers impacted by COVID-19, we're here to help.

Your Online Account

My Account gives you secure online access to your information 24/7. It’s fast and easy to use and gives you greater flexibility so you can take control of your energy account.

Log in to My Account

If you have already registered for My Account, log in here.

Register for My Account

If you haven’t yet registered for My Account, all you need is an email address and your Alinta Energy customer number (you can find this in the top right corner of your energy bill).

My Account features

Manage your bills and payments

Review your energy usage and history

Sign up for automatic payments

Need some help?

Not an Alinta Energy customer yet? See our great gas deals.

Forgotten your My Account password? Reset it here.

Reset password

Having issues logging in? Call us on 13 13 58