Contact Alinta Energy

We’re here when you need us. Here’s how to get in touch.

We are currently experiencing technical difficulties and are unable to assist you over the phone at this time. Please complete the enquiry form below and our local team will get back to you as soon as possible. Apologies for any inconvenience.

call centre woman

Call us

13 13 58

1800 677 945

+61 8 9210 2005

Monday to Friday from 7am to 7pm and Saturdays from 8am to 12pm WST. (Local call fee from anywhere in WA excluding mobiles).

Enquiry form



Postal address
Alinta Energy
Locked Bag 55
Perth WA BC 6849


1800 651 161



Emergencies or faults
13 13 52
24 hours, 7 days or call the phone number listed on your account

Sydney head office

Head Office 
Grosvenor Place, Level 13, 225 George Street, 
Sydney NSW 2000

Victoria Office 
Level 16, 40 City Road 
Southbank VIC 3006

Western Australia Office 
Level 18 Raine Square, 300 Murray Street 
Perth WA 6000

Queensland Office 
Suite 10, 36 Agnes Street 
Fortitude Valley QLD 4006

South Australia Office 
1 King William Street, 
Adelaide SA 5000

National relay service

To use the Teletypewriter (TTY) service, please call 13 36 77. This is available for the cost of a local call.

Speak & Listen service

To use the Speak & Listen service, please call 1300 555 727

Interpreter service

To use an Interpreter Service, please call 13 14 50