The back page of your bill gives you the detail of how your gas charges are calculated. This is where it can get a bit tricky, so we’ll unpack it for you.
At the top of the page you’ll find the details of the meter reading used to calculate your bill.
- Your meter number is the number that identifies your metering equipment. This is different to your MIRN number, which identifies your supply point. If you have your meter exchanged, your meter number will change but your MIRN won’t.
- Number of days in billing period is simple enough, the days between your current and last reading. This is used to calculate your supply charge and service fees.
- Current meter reading is the number that shows on the front of your meter, recorded by the field agent who reads the meter. Each movement of the dial represents one cubic meter of gas used.
- Energy units used is calculated based on your current and last readings, converted into energy units.
Below this, you’ll find a more detailed breakdown of how the current charges are calculated based on your meter readings.
- Your daily supply charge is a daily cost that accounts for metering fees and network charges.
- The account service fee is another small daily charge that covers the cost of billing and servicing the account.
- Residential gas usage is the charge for the gas you use, shown in cents-per-unit. There are two prices, one for the first 12 units of gas per day (on average) and another for any units over 12. The price is slightly lower for units used over 12 per day.
If you’re getting one of our great gas deals, you’ll also find your discount shown here. This will also show how much your deal is saving you on gas.
We understand the critical role that energy plays in the everyday lives of Australians, because of this, we want you to know we're here to help. If you’d like to learn more, give us a call on 1300 533 676, or visit how to read your bill.