DIY: How to use our online rewards shop

We understand that a big deal needs to be more than a discount on gas. That’s why we launched the Alinta Energy rewards shop!

Our online rewards shop is just for Alinta Energy customers, with discounts off a range of online Aussie retailers, groceries and much more. So you get more value, beyond a gas deal.

Here’s your step by step guide to using our customer rewards shop.

New to Alinta Energy

Welcome! If you’re new to Alinta Energy, you’ll also be new to our rewards program.

Here’s how you can get online with our rewards shop.

1. Set up MyAccount

Visit alintaenergy.com.au/rewards-shop and select ‘Already a customer, sign up’.

2. Register

Enter your details, as you’ve given to us when you signed up.
• If you’ve received your first bill, your account number will appear on the front of your bill.
• If you’ve received your welcome pack, your account number will appear on the top right hand corner of your welcome letter.

3. Log in

Once you’ve successfully registered for MyAccount, log in to our rewards shop from here.

Been with Alinta Energy for a while

You can shop and save across a range of products, but did you know we do groceries and online retailers too?

Here’s how you can start saving today.

1. Sign up to MyAccount

To use the rewards shop you need to set up MyAccount using the instructions above.

2. Already with MyAccount?

If you already have MyAccount, log in to MyAccount and select ‘Rewards shop’ from your homepage, or log in directly to our rewards shop from here using your MyAccount user name and password.

3. Browse and buy

Browse the rewards shop and add your purchases to your cart. Doublecheck your order and buy using your credit card or PayPal.

Issues with logging in?

No problem, call our local call centre on 13 13 58 and we’ll assist you logging in to the rewards shop through MyAccount.

Issues with your order?

Alinta Energy works together with local Perth-based partner, Neat Ideas, to bring the rewards shop to our customers. If you have any questions about your order or issues shopping online, please email customersupport@neatideas.com.au.