What is Power of Choice?
To support the government’s Power of Choice metering reform, from 1 December 2017, some terms and conditions of your energy contract will be changing. Power of Choice, is an industry wide, government led program that primarily relates to new metering rules. These changes have resulted in the availability of contestable digital metering options, metering data and how these new services are managed. Due to these changes, we've also updated the terms and conditions of your contract with us. To review your amended terms and conditions click here.
The (AEMC) Australian Energy Market Commission Power of Choice information page can also be viewed here which outlines the full project history, reports, public submissions, fact sheets and general background on reform issues.
To help answer any questions you may have about these changes, you can view our Power of Choice Industry Frequently Asked Questions below.
Frequently Asked Questions
I don’t want a digital meter
The new rules state that basic meters need to be replaced with digital meters. If you do not want a digital meter and your meter is deemed faulty, it will be installed with the communications functions disabled.
The name ‘Power of Choice’ has been given to a set of government reforms designed to give customers more options to control the way in which they use and manage their electricity expenditure.
The rule changes become effective from 1 December 2017 and will add competition in digital metering across the energy market.
A digital meter will provide you with more accurate usage information and allow you to make informed decisions about how much electricity you use and when you use it.
A digital meter is also known as a smart meter.
What are the benefits of a digital meter?
A digital meter has many benefits and can help:
- take control of your electricity bill
- provide details of when you use your electricity and how much you use.
- give you more accurate energy usage information
- Alinta Energy to monitor the quality of your electricity supply.
Why would I get a digital meter?
All new meters for both residential and small business customers will need to be digital as they have advanced technology and allows things to be done remotely.
Overtime basic meters will be replaced by digital meters.
Do I have to have a digital meter?
No, you don’t have to have a digital meter from 1 December 2017.
If your meter becomes faulty and no longer provides accurate readings your basic meter will have to be replaced with a digital meter.
Why is the government making me get a digital meter?
The new rules for metering were developed by the Australian Energy Market Commission (AEMC) as part of the Power of Choice reforms.
The government supports the new rules and digital meters will help customers take control of their bills, and their energy usage.
How can I get a digital meter?
At this time Alinta Energy will only be replacing basic meters with digital meters where the meter has become faulty and no longer provides accurate readings.
Alinta Energy will be launching new products and services in 2018 which will be designed to benefit customers.
Details of the current products and services are available on the Alinta Energy website.
Click here for a link to the AEMC’s webpage and information on the Power of Choice reforms.
Will I be charged more if I have a digital meter?
If you are having a digital meter installed due to a fault, we will not be making any changes to your existing product.