Family Violence Support

We recognise that family violence is a serious and prevalent occurrence in Australian society. We aim to provide customers affected with safe, supportive and flexible assistance.

External Support Services

Support servicesContact details
Emergency000
National 1800 RESPECT
National support available 24/7 for people experiencing
sexual assault, domestic or family violence,
their friends and family and for professionals supporting
someone experiencing, or at risk of experiencing sexual assault,
domestic or family violence.
1800 737 732
www.1800respect.org.au
MensLine Australia
The national telephone and online support, information and
referral service for men with family and relationship concerns.
Callers have access to 24-hour support, anywhere anytime.
1300 789 978
mensline.org.au
Lifeline
Lifeline is a national charity all Australians experiencing
emotional distress with access to 24 hour crisis support and
suicide prevention services.
13 11 14
www.lifeline.org.au

Support servicesContact details
Safe Steps
Victoria’s 24/7 family violence response centre
1800 015 188
www.safesteps.org.au
Elizabeth Morgan House Aboriginal
Women’s Family Violence Services
Provides refuge accommodation and specialist family violence services to
Aboriginal women and their children. Their support also extends to parents of
Aboriginal children, as well as partners and ex-partners of Aboriginal people.
(03) 9403 9400
www.emhaws.org.au
safeandequal.org.au
Provides Victorian family violence workers and other professionals
to find information, evidence-based resources and services
to help them respond to family violence.
www.safeandequal.org.au
WIRE
A generalist information, support and referral service run by
women and non-binary people for women, non-binary and
gender-diverse people.
1300 134 130
www.wire.org.au
Ask Izzy
Ask Izzy is a website that connects people in need with various services, including housing, meals, financial assistance, family violence support, counselling, and more. It is free, anonymous, and features thousands of services listed across Australia.
 
https://askizzy.org.au
If you're on the Telstra or Vodafone mobile networks, you can access Ask Izzy on your phone even if you don't have credit or access to Wi-Fi.
 

Support servicesContact details
NSW Domestic Violence Helpline
Providing counselling and referrals to women
experiencing domestic and family violence 24/7
1800 656 463
www.facs.nsw.gov.au
Ask Izzy
Ask Izzy is a website that connects peope in need with various services, including housing, meals, financial assistance, family violence support, counselling, and more. It is free, anonymous, and features thousands of services listed across Australia.
https://askizzy.org.au
If you're on the Telstra or Vodafone mobile networks, you can access Ask Izzy on your phone even if you don't have credit or access to Wi-Fi.

Support servicesContact details
DVConnect
Helps Queenslanders find pathways to safety,
away from domestic, family and sexual violence.
1800 811 811
www.dvconnect.org
Ask Izzy
Ask Izzy is a website that connects people in need with various services, including housing, meals, financial assistance, family violence support, counselling, and more. It is free, anonymous, and features thousands of services listed across Australia.
https://askizzy.org.au
If you're on the Telstra or Vodafone mobile networks, you can access Ask Izzy on your phone even if you don't have credit or access to Wi-Fi.

Support servicesContact details
Domestic Violence Crisis Line
Supports women and their children who are experiencing domestic
and family violence and are committed to helping people find safety
and support during and after experiencing abuse.
1800 800 098
www.womenssafetyservices.com.au
Ask Izzy
Ask Izzy is a website that connects people in need with various services, including housing, meals, financial assistance, family violence support, counselling, and more. It is free, anonymous, and features thousands of services listed across Australia.
https://askizzy.org.au
If you're on the Telstra or Vodafone mobile networks, you can access Ask Izzy on your phone even if you don't have credit or access to Wi-Fi.

Support servicesContact details
Women’s Domestic Violence Helpline
A state wide 24 hour service providing support
for women, with or without children who are
experiencing family and domestic violence.
1800 007 339

https://www.wa.gov.au/service/community-services/community-support/womens-domestic-violence-helpline
Ask Izzy
Ask Izzy is a website that connects people in need with various services, including housing, meals, financial assistance, family violence support, counselling, and more. It is free, anonymous, and features thousands of services listed across Australia.
https://askizzy.org.au
If you're on the Telstra or Vodafone mobile networks, you can access Ask Izzy on your phone even if you don't have credit or access to Wi-Fi.

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