MyAccount for WA is currently unavailable while we make things better for our customers.

Family with young children swinging together in a hammock in a big garden on a sunny day
Outage Page

We are busy improving our MyAccount customer login experience to enhance customer account security.

Some of our online services will be temporarily unavailable while our team are making these enhancements, including MyAccount and our Rewards Shop. Here are some helpful links to assist you while MyAccount is unavailable:

Pay my bill

Moving home

Contact Us

If you would like to contact us, you can submit an online enquiry form here.

Alternatively, you can speak to our local call centre team based here in Perth, by calling 1300 193 986 Monday to Friday (excluding public holidays) between 8am and 6pm, and Saturdays from 8am to 12pm WA local time.

Thank you for your patience. We’ll be up and running again soon.