Post-move tips to settle into your new home
Discover practical tips and advice for settling into your new home with ease, while building fresh and meaningful habits that support intentional living.
Move in and switch life back on.
With great value energy plans and our Power on Promise*, we make your new place feel like home from day one. Setting up your electricity and gas when moving home is quick and easy online, so you can start looking forward to the good stuff: hot water, lights dimmed, and nothing left to do but relax.
Move today with Alinta Energy
Power on Promise*
Give us one business day's notice* and we'll have the power on at your new home.
Great value energy plans
Our great value energy plans allow you to start saving from day one.
Move online in minutes
It only takes a few steps to get underway, and we'll do the rest.
Your moving day checklist
1
Check your main switch
At your new home, make sure the main switch is set to 'off'. Leaving it on can delay reconnection.
2
Keep your meter clear
Make sure we can access your electricity meter. Locked gates, hazards or protective pets can cause delays.
3
Complete any required safety checks
Some states require safety checks when you sign up online. Make sure these are done before moving day.
4
Disconnect your old home
- With Alinta Energy? Tell us your move-out date and we'll disconnect for you.
- With another provider? Contact them to arrange your disconnection.
Download our app
Once you've moved in, you can track your energy usage and easily manage your account by downloading the Alinta Energy app.
Got a question?
We've got answers
Usually only one business day's notice* if there's clear, safe meter access.
No worries, just call us on 13 37 02. We're available Monday to Friday 8am-6pm (AEST) and 8am-12pm (AEST) on Saturdays.
- Your new address.
- The date you are moving in or would like power connected.
- Personal details such as full name, DOB, contact details and ID details (drivers licence, passport or Medicare).
In most cases no. However, if the distributor requires a person over the age of 18 to be there, we will let you know.
The distributor (a separate company to Alinta Energy) may charge a move-in or move-out fee. These charges will appear on your energy bill. To see applicable fees, click here.
If you're an existing Alinta Energy customer, please call us to arrange the move out. If you're with another provider, you'll need to contact them to close the account.
Your main switch is usually in your fuse box or meter box. Depending on your home, it might be:
- on an outside wall
- in your garage
- in your hallway
- tucked away in a kitchen cupboard
Build a new home
Getting your newly-built home connected to an energy supply is a job for the experts. We'll guide you every step of the way.
Make moving home less of a hassle
* To have power reconnected, the mains switch must be in the 'off' position and all other safety requirements specified during our online moving process must be met.
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