Alinta Energy has become aware of a potential scam directed at current or previous customers. Claiming to be calling from Alinta Energy the scam involves agents calling to offer further discounts on customers energy plans or requesting customers to pay outstanding amounts on their account over the phone.
The scam involves requesting customers to set up Direct Debit arrangements and/or provide financial information, including credit card or bank account (i.e. Direct Debit) details over the phone.
To assist you in making sure you are protected, we want you to feel safe in knowing the facts when it comes to sharing your personal and banking information with Alinta Energy.
If you think you may have provided a third party with your credit card or bank account details over the phone as part of this, or any other suspected Alinta Energy scam, please contact your bank or financial institution immediately. You should also lodge it with the Federal Government's Scam Watch website at www.scamwatch.gov.au.
Please contact your local police if you believe you may be the victim of fraud.