Contact Alinta Energy
We’re here when you need us. Here’s how to get in touch.
Call us
13 13 58
Interstate
1800 677 945
Overseas
+61 8 9210 2005
Monday to Friday from 7am to 7pm and Saturdays from 8am to 12pm WST. (Local call fee from anywhere in WA excluding mobiles).
Email
Residential: customer.services@alintaenergy.com.au
Business: business_sales@alintaenergy.com.au
Postal address
Alinta Energy
Locked Bag 55
Perth WA BC 6849
Fax
1800 651 161
Facebook
facebook.com/alintaenergy
Emergencies or faults
13 13 52
24 hours, 7 days or call the phone number listed on your account
Head Office
Grosvenor Place, Level 13, 225 George Street,
Sydney NSW 2000
Victoria Office
Level 16, 40 City Road
Southbank VIC 3006
Western Australia Office
Level 18 Raine Square, 300 Murray Street
Perth WA 6000
South Australia Office
1 King William Street,
Adelaide SA 5000
National relay service
To use the Teletypewriter (TTY) service, please call 13 36 77. This is available for the cost of a local call.
Speak & Listen service
To use the Speak & Listen service, please call 1300 555 727
Interpreter service
To use an Interpreter Service, please call 1300 297 727