Contact Alinta Energy

We’re here when you need us. Here’s how to get in touch.

call centre woman

Call us

13 37 02

Overseas
+61 8 6254 3506

Monday to Friday from 8am to 9pm and Saturdays from 9am to 6pm (AEST)

Enquiry form


Email
customer.service@mail1.alintaenergy.com.au

 


Postal address
Alinta Energy
PO Box 16196
Collins Street West VIC 8007

 


Fax
1300 781 235


Facebook
facebook.com/alintaenergy

 


Emergencies or faults
13 37 02
Select option 1 (24 hours, 7 days) or
call the phone number listed on your account

Sydney head office


Head Office 
Grosvenor Place, Level 13, 225 George Street, 
Sydney NSW 2000

Victoria Office 
Level 16, 60 City Road 
Southbank VIC 3006

Western Australia Office 
Level 18 Raine Square, 300 Murray Street 
Perth WA 6000

Queensland Office 
Suite 10, 36 Agnes Street 
Fortitude Valley QLD 4006

South Australia Office 
1 King William Street, 
Adelaide SA 5000

National relay service

To use the Teletypewriter (TTY) service, please call 13 36 77. This is available for the cost of a local call.

Speak & Listen service

To use the Speak & Listen service, please call 1300 555 727

Interpreter service

To use an Interpreter Service, please call 13 14 50