Contact Alinta Energy

We’re here when you need us. Here’s how to get in touch.

Call us

Overseas
+61 8 6254 3506

Monday to Friday from 8am to 9pm and Saturdays from 9am to 6pm (AEST)

Email
customer.service@mail1.alintaenergy.com.au

Postal address
Alinta Energy
PO Box 16196
Collins Street West VIC 8007

Fax
1300 781 235

Facebook
facebook.com/alintaenergy

Emergencies or faults
13 37 02
Select option 1 (24 hours, 7 days) or
call the phone number listed on your account

Head Office
Grosvenor Place, Level 13, 225 George Street,
Sydney NSW 2000

Victoria Office
Level 16, 40 City Road
Southbank VIC 3006

Western Australia Office
Level 18 Raine Square, 300 Murray Street
Perth WA 6000

Queensland Office
Suite 10, 36 Agnes Street
Fortitude Valley QLD 4006

South Australia Office
1 King William Street,
Adelaide SA 5000

To use the Teletypewriter (TTY) service, please call 13 36 77. This is available for the cost of a local call.

To use the Speak & Listen service, please call 1300 555 727

To use an Interpreter Service, please call 13 14 50