We understand the critical role that energy plays in the everyday lives of Australians. It's imperative we keep delivering for our customers in these challenging times.
If you’ve been financially impacted by COVID-19, we’re here to support you.
Our Hardship Program is available to you, don’t hesitate to get in touch we can help you with:
We understand that many small businesses have unfortunately been financially impacted by COVID-19, we’re here to help. Please don’t hesitate to call us, we can help you by arranging a payment extension online, setting up payment plans or alternative payment options to suit your individual business circumstances. We’ll also ensure you stay connected.
For residential and small business customers in New South Wales, South Australia and Queensland, give us a call on 13 37 02 or if you prefer, email us at firstname.lastname@example.org.
For our Victorian customers, give us a call on 1300 721 753 or email email@example.com.
For larger business customers, we understand that you may also be facing unique challenges, if you have any questions please email us on firstname.lastname@example.org