QueenslandContact Alinta Energy
We’re here when you need us. Here’s how to get in touch.
Call us
Existing Customers (general and billing enquiries)
13 37 02
New Customers (QLD sales)
13 13 25
Overseas
+61 8 6254 3506
Monday to Friday from 8am to 9pm. Saturdays from 9am to 6pm (AEST)
Email
customer.service@mail1.alintaenergy.com.au
Postal address
Alinta Energy
PO Box 16196
Collins Street West VIC 8007
Fax
1300 781 235
Facebook
facebook.com/alintaenergy
Emergencies or faults
13 37 02
Select option 1 (24 hours, 7 days) or
call the phone number listed on your account
Head Office
Grosvenor Place, Level 13, 225 George Street,
Sydney NSW 2000
Victoria Office
Level 16, 40 City Road
Southbank VIC 3006
Western Australia Office
Level 18 Raine Square, 300 Murray Street
Perth WA 6000
Queensland Office
Suite 10, 36 Agnes Street
Fortitude Valley QLD 4006
South Australia Office
1 King William Street,
Adelaide SA 5000
National relay service
To use the Teletypewriter (TTY) service, please call 13 36 77. This is available for the cost of a local call.
Speak & Listen service
To use the Speak & Listen service, please call 1300 555 727
Interpreter service
To use an Interpreter Service, please call 13 14 50
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