Electricity & Gas Plans

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Flexible

Flexible billing & payment options

Simple

Enjoy our simple & competitive energy plans

No Lock-in contract

Flexible

No lock in contract or exit fees. Flexible billing and payment optons

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Moving

Move in minutes online or for existing customers simply call 13 37 02

         

We're multi-award winning

We’ve recently celebrated four years in a row of earning Canstar Blue’s award for the most satisfied electricity customers in Queensland, thanks to our customers giving us 5-star reviews in 2017, 2018, 2019 & 2020. We’ve also been awarded the same award for gas in New South Wales 2020. Plus, this year we’ve earned our second award in a row for the most satisfied small business electricity customers in Australia.

 

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More than just affordable energy

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Powering Australia

Trusted by over 1 million Australians to power their homes since 1995

Our Story

Customer Satisfaction

90% customer satisfaction and a 60+ Net Promoter Score (excellent category)

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Here to help

We're here 6 days a week to take your calls, assist and answer your questions

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Sustainable Energy

We’re committed to delivering reliable & affordable energy with lower emissions

Frequently asked questions

 

Important information

# Our HomeDeal Energy Plan is only available to residential customers in New South Wales. Eligibility criteria applies. Under our HomeDeal Energy Plan you will pay Alinta Energy's applicable market tariffs for New South Wales which are subject to change. If we change the applicable Alinta Energy market tariffs, we will give you notice of any variations in accordance with applicable laws and codes.

† Our Sports Pack Energy Plan is only available to residential customers in New South Wales. Eligibility criteria applies. Under our Sports Pack Energy Plan you will pay Alinta Energy's applicable market tariffs for New South Wales which are subject to change. If we change the applicable Alinta Energy market tariffs, we will give you notice of any variations in accordance with applicable laws and codes. The Sports Pack electricity plan entitles you to up to 12 months access to Kayo Basic only (valued at $25 per month as at 17 Nov, 2019) from the date of redemption. Your Kayo subscription will be cancelled if you cancel your Alinta Energy Sports Pack Electricity Plan, leave Alinta Energy, or if your supply is disconnected. You are responsible for all other costs, including data charges for your use of Kayo. Your Kayo redemption code is valid for one use only and is non-transferable. This offer is restricted to one redemption per supply address. If you choose to cancel your Kayo subscription before the end of your access period, you will forfeit any remaining access to Kayo. This offer cannot be applied in conjunction with other Kayo Sports offers. If you’re currently enjoying another Kayo Sports offer, applying this offer will override the existing offer. This offer is not available through third party billing platforms, including Apple. If you’re a new Kayo customer, you can’t add this offer to Pay with Telstra. A valid credit card is required to complete a Kayo subscription and the Kayo service requires internet and a compatible device.

*** While Alinta Energy makes every attempt to ensure the accuracy and reliability of the information contained on this website, the information, calculations and percentage price comparisons should not be relied upon or used as a substitute for our Basic Plan Information Documents to understand what rates specifically apply to you.

^^To be eligible, the solar photovoltaic generator must have a generating capacity of no more than 5kW (or larger, at our discretion). Solar Terms & Conditions apply.

Market retail contract.

Basic Plan Information Documents can also be viewed at energymadeeasy.gov.au.