Top tips to get value beyond a discount

We understand that a big deal needs to be more than a discount on gas.

Here are our top tips to get more value from being with Alinta Energy.

1. Sign up to our rewards shop

With our rewards shop you can save across a range of products from discounted groceries and online retailers to movie tickets and even entry to local theme parks and attractions.

2. Set up My Account

My Account is a secure, self-service tool that lets you access your Alinta Energy account 24/7. You can check your bills and usage, manage your payments, update your details and much more – whenever and wherever you choose!

3. Tips for saving on your gas bill

We’ve provided Natural Gas to WA families and households for over 25 years. It’s safe to say, we understand energy. So, we’ve put together a series of blogs and Help & Support articles to share our knowledge on a range of useful topics like how to save money on your gas bill.

4. Flexible payment options and billing based on your actual consumption

We understand all our customers are different – so we feel it’s important our customers have choice. Whether you prefer the convenience of email billing or paper bills at no additional cost, it’s your choice.

It’s the same when it comes to paying your bill. We don’t believe customers should be forced into a bill payment type, like Direct Debit, to receive a great gas deal. We offer most major payment options leaving you free to choose.

And to top it off, your bill will be based on your actual consumption, rather than an estimated read, which means you’re only charged for what you actually use.

5. Local service that’s helpful

Got a question? Need some advice? Call us old fashioned, but sometimes you need to talk to a person. Our local call centre is here six days a week. Call any time from 7am to 7pm Monday to Friday, or Saturday mornings, 8am to midday. That’s local time too – because our team is based right here in Perth!