We love what our customers are saying about us!
We help Movers make their new house feel like their home by switching life back on.
From great value gas plans to our Gas on Guarantee^, we make settling in feel effortless. Move today with Alinta Energy.
Gas on Guarantee
Give us one business day's notice^ and we'll have the gas on at your new home
Dedicated Mover Hotline
Call our dedicated hotline for moving home 1300 508 119
Flexible payment options
We have flexible payment options available for you
Got a question?
We've got answers.
Give us at least one business day's notice and we'll make sure the gas is connected when you move in. Terms and conditions apply. If you need to organise an urgent move, call us on 13 13 58.
If you've opened an account with us at your new property and the gas isn't working, check that it's switched on at the meter. Call us on 13 13 58 for details or follow the steps here.
Yes. If you're with another provider, you'll need to contact them to close the account. If you're moving overseas and need to close your account, call us on 13 13 58.
When you enter your address, we'll tell you whether we supply gas to that area. Check out our great gas deals here.
If you're getting a bill from Alinta Energy that isn't addressed to you, call us urgently on 13 13 58. We'll need to set up an account in your name. We'll also need to know the date you moved in.
Stress-free moving.
Tips for making your big move less of a hassle.
(*) Fair Go 40 Offer. 40% off the usage component of Alinta Energy’s residential gas price for one year. T&Cs and eligibility criteria apply. This offer is not available in conjunction with any other offer. Only available for customers within the Coastal (Metropolitan) region. Coupon code is limited to one per supply address during the promotional period,and emailed to the customer 30 days after application is accepted. Coupon code only available for purchases over $200. Cannot be used with any other promocode or exchanged for cash. Must be redeemed by 31 Jan 2026. Offer available until 31 December unless withdrawn earlier.
(^) One full business day's notice required. Terms and conditions apply.
(#) T&Cs and eligibility criteria apply. Offer subject to availability. Alinta Energy customers can receive up to 4 free hours of moving services from Adlam Transport. For more than 4 hours, or on days when the moving truck is not available, a discounted rate will be payable by the customer. Excludes optional extra services offered by Adlam, such as insurance. Only one free move is available per day, Monday to Friday. The moving services will not be available in the event that Adlam Transport is unable to operate due to any reason whatsoever. Full T&Cs available here.