Energy costs & pricing explained

Looking to compare our new energy plans against your changed rates? Here's our step-by-step guide.

Head to alintaenergy.com.au or the URL in your bill change notice.
Select ‘Energy for my home’ or ‘Energy for my business’ to find our available plans.

Enter your post-code, select electricity, gas or both

Select ‘Edit requirements’ and input your address or NMI – you can find your NMI on the top left hand-side of the second page of your bill.
Inputting your address or National Meter Identifier (NMI) will ensure we show plan pricing that reflects your properties network tariffs and rates.

Compare plans using the % off the default market offer and the estimated annual amount for your network tariff structure in your distribution zone. To find your current rates, % and estimated annual amount; head to your bill change notice, where you can find this information on the second page.
If you would like to compare rates; use the ‘view electricity rates’ drop down on our website and compare against your new rates shown on your bill change notice displayed on the electricity rates summary page.

If you would like to change your plan, click "Select plan & apply" be sure to have your electricity or gas account number handy.

Reducing your energy costs

Improving energy efficiency at home doesn’t have to be difficult.

Here we break down what areas in an average Australian home* use the most energy so you can make the most impact in reducing your energy costs:

* Referenced from; https://www.sa.gov.au/topics/energy-and-environment/using-saving-energy/home-energy-use

There are many simple changes you can make in your home to help keep your energy bills down. Small adjustments one step at a time, can really add up. To help you, here’s our top energy-saving tips that can get you on your way to saving on your electricity and gas all year round.

Energy Billing Options Available to you to help you stay on top of your energy costs

Choosing the right billing options for your home or business can help you feel organised, stay on budget and plan for the future. Here, we break down what options are available to you.

Monthly billing: Switching to monthly billing is a simple way to help you budget each month and avoid one quarterly payment. If you have a smart meter, it’s a simple switch that we can change for you over the phone.

SmoothPay is an automated payment option. You can choose to have payments withdrawn weekly, fortnightly, or monthly, based on an estimated amount. This simplifies the process, saves you time, and provides a regular schedule. At the end of each billing period, any balance adjustments will be either credited or billed.

MyAccount: Take advantage of MyAccount and make a payment anytime via your MyAccount to get ahead. Simply log in to MyAccount, and press ‘make a payment’ on your dashboard. This means you can make pre-payments anytime that suits you.

What are the costs of energy?

The costs in your energy bill

Your energy bills consist of two types of costs – fixed (costs you can’t control) and non-fixed costs (costs you can control).

So, what do those fixed costs include?

• Retail - the cost of managing customer accounts, sending out bills and customer service;
• Wholesale - the cost of producing gas or electricity;
• Network - the cost of transporting gas or electricity down pipelines or power lines and of building and maintaining the network infrastructure;
• Green - the cost of programs to save energy and support the development of renewable energy such as wind farms and solar.

And the Non-fixed costs are:

• Usage - the cost of the electricity or gas you use, which differs from bill to bill depending on how much energy you use.

Check out this video below.

Reducing your energy costs

Improving energy efficiency at home doesn’t have to be difficult.

Here we break down what areas in an average Australian home* use the most energy so you can make the most impact in reducing your energy costs:

* Referenced from; https://www.sa.gov.au/topics/energy-and-environment/using-saving-energy/home-energy-use

There are many simple changes you can make in your home to help keep your energy bills down. Small adjustments one step at a time, can really add up. To help you, here’s our top energy-saving tips that can get you on your way to saving on your electricity and gas all year round.

Energy Billing Options Available to you to help you stay on top of your energy costs

Choosing the right billing options for your home or business can help you feel organised, stay on budget and plan for the future. Here, we break down what options are available to you.

Monthly billing: Switching to monthly billing is a simple way to help you budget each month and avoid one quarterly payment. If you have a smart meter, it’s a simple switch that we can change for you over the phone.

SmoothPay is an automated payment option. You can choose to have payments withdrawn weekly, fortnightly, or monthly, based on an estimated amount. This simplifies the process, saves you time, and provides a regular schedule. At the end of each billing period, any balance adjustments will be either credited or billed.

MyAccount: Take advantage of MyAccount and make a payment anytime via your MyAccount to get ahead. Simply log in to MyAccount, and press ‘make a payment’ on your dashboard. This means you can make pre-payments anytime that suits you.

What are the costs of energy?

The costs in your energy bill

Your energy bills consist of two types of costs – fixed (costs you can’t control) and non-fixed costs (costs you can control).

So, what do those fixed costs include?

• Retail - the cost of managing customer accounts, sending out bills and customer service;
• Wholesale - the cost of producing gas or electricity;
• Network - the cost of transporting gas or electricity down pipelines or power lines and of building and maintaining the network infrastructure;
• Green - the cost of programs to save energy and support the development of renewable energy such as wind farms and solar.

And the Non-fixed costs are:

• Usage - the cost of the electricity or gas you use, which differs from bill to bill depending on how much energy you use.

Check out this video below.

We're here to help

Alinta Energy recognises that prices increases can be difficult and we want to support our customers in anyway we can. For available hardship, Government assistance, payment assistance and additional ways of how you can get in contact with us, see below. 

Lastly, not an Alinta Energy customer but would like to join? 

We’re reviewing our market offers. While we complete our review, we’re offering electricity and gas standing offers to residential and small business customers. We expect to finalise our review and release new products in the coming weeks and months.