Log on to your online bank account and choose the BPAY option. To pay your gas bill using BPay, you’ll need our biller code 168930 and your payment number, located in the bottom right-hand corner of your bill. If you don’t have online banking, please contact your bank or financial institution to make a payment from your cheque, savings, debit, credit card or transaction account. For more information visit: www.bpay.com.auopens in a new tab.

With SmoothPay, you pay a regular fixed amount to cover your payments over the entire year. For those with a basic meter, SmoothPay is a great way to manage your energy costs. And setting one up is easy. Download and complete the formopens in a new tab and return it via post, email or fax.

Learn more about SmoothPay. Eligibility criteria apply.

You can pay your account with your credit card over the phone using our automated payment service. Simply call 13 37 02 and choose option 1 (existing customer) followed by option 2 (bill payments). You’ll be asked to enter your electricity or gas payment reference number.  Your 11 digit payment reference number can be found in the payment options section of your bill

Alternatively you can talk to one of our friendly team members and they can process the payment in a secured environment while you’re on the call. To do this press option 6 (chat to someone).

HelpPay is a handy payment app that makes it easier for you to ask your family and friends for help in paying your bill, or to provide support for a loved one by helping pay for theirs. Learn more about HelpPay.

Take your Alinta Energy bill to any Post Office to pay by cash, cheque or EFTPOS.

To pay by cheque, just tear the payment options slip off your bill and post it with your cheque to the address shown on the slip.

Log on to your online bank account and choose the BPAY option. To pay your gas bill using BPay, you’ll need our biller code 2733 and your payment number, located in the bottom right-hand corner of your bill. If you don’t have online banking, please contact your bank or financial institution to make a payment from your cheque, savings, debit, credit card or transaction account. For more information visit: www.bpay.com.auopens in a new tab.

Bill Smoothing is an easy way to stay on top of your gas bills. If you choose this payment option, the estimated cost of your annual gas account will be divided into twelve equal monthly payments and taken out of your nominated bank account or credit card. Please call us on 1300 526 257 to arrange Bill Smoothing for your account.

You can pay your account with your credit or debit card over the phone using our automated payment service. Simply call 1300 360 900. Have your bill handy, as you’ll be asked to enter your bill amount and 10 digit payment number from the bottom right hand side of your bill.

Take your Alinta Energy bill to any Post Office to pay by cash, cheque or EFTPOS.

To pay by cheque, just tear the payment options slip off your bill and post it with your cheque to the address shown on the slip.

Centrepay is a voluntary direct deduction service available through Centrelink. If you receive eligible payments from Centrelink, you can ask them to make automatic payments to your Alinta Energy account. To find out more, visit servicesaustralia.gov.au/centrepayopens in a new tab or call Centrelink on the number you’d normally use.

Alinta Energy’s Centrepay reference number is 555 051 358 C.