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    • Electricity and gas
    • Billing and pricing
    • Pay your bill
    • New metering and supply installation
    • Customer rewards
    • Small business
    • Large business
    • Pay your bill
    • Business rates
    • Moving home
    • Moving business
    • Help and support
    • Energy support and tips
    • Terms and conditions
    • Contact us
    • Who we are
    • Sustainability
    • Community and sponsorship
    • News hub
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    • Working with us
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  2. Help and support

Help & Support

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Topics we can help you with

Billing & Pricing
Billing & Pricing

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Customer Support
Customer Support

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Meters & Connections
Meters & Connections

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Hardship & Financial Support
Hardship & Financial Support

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Government Assistance
Government Assistance

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Family Violence Support
Family Violence Support

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Billing & Pricing
Billing & Pricing

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Customer Support
Customer Support

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Meters & Connections
Meters & Connections

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Hardship & Financial Support
Hardship & Financial Support

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Government Assistance
Government Assistance

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Family Violence Support
Family Violence Support

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MyAccount Support
MyAccount Support

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About where Australia’s
energy comes from.

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  • Electricity and gas
  • Gas
  • Billing and pricing
  • Pay your bill
  • Metering and supply installation
  • Customer rewards

  • Small business electricity
  • Large business energy
  • Pay your bill
  • Business rates

  • Helping you move home
  • Moving business

  • Help and support
  • Energy support and tips
  • Terms and conditions
  • Contact us

  • Who we are
  • Sustainability
  • Community and sponsorship
  • News hub
  • Power generation
  • Projects
  • Working with us


Acknowledgement of Country
Alinta Energy acknowledges the Traditional Custodians of the land on which we live, work and conduct our business operations.  We acknowledge the continuing connections of Aboriginal and Torres Strait Islander Peoples to Country and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people.

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